How do I update my legal entity?
My Account has been deactivated as they want me to update my legal entity, however I cannot do this for somereason as the info I need to update is greyed out.
I’ve tried calling but end up getting no where. Can someone please help me.
Thanks,
0 replies
Seller_7VbclcPFFRTnc
Check settings - account info - identityinformation
If you still can’t change it hopefully @Julia_Amazon @Winston_Amazon can move this to account health section where an account health mod can check the relevant section of your account
Julia_Amzn
Good morning @ Riya_Chai,
I am moving your thread to the UK Account Health forum, where you will be able to get more support in case you are still facing this issue.
@ The_Little_Shop, thank you for tagging us and for your support 
Kind regards,
Julia.
Seller_LFKERFA4Bh0rH
Hello @Riya_Chai
Thank you for writing to us. This is Jennie from Amazon.
I understand that you have been requested to update your legal entity but you are unable to do that.
It would be great if you could help us with the screenshot of the page from where you tried to update the information.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Regards,
Jennie
Seller_NKkVb7wh7J2ko
Ash_Amazon
Hello @Riya_Chai,
This is Ash from Amazon, and would assist you with your questions above.
From the post above, I understand that you are unable to edit the legal entity in the seller central.
In order to address your concerns, I have transferred your case to a skilled team for further assistance.
Once the review is complete, the Seller Performance team will send you a notification.
In order to assist you in a timely manner, please allow our team to complete the review of your information before submitting another case.
Regards,
Ash.
