I'm on shipment. I went through all the steps. I was given an estimated shipping value. How do I know when packages are collected and how do I pay?

Hello,

I currently have two buyers who are purchasing the same item from me, around 10/20 orders a day, a few days later, I'm getting 10/20 refunds from the same buyers. Is there any way I can get report/ban a buyer from purchasing from me? Its clear they are just purchasing to either use and abuse Amazon refund policy, or trying to distract and hinder business.

Many thanks

I have had a buyer return an FBA item saying that the item was left outside in the rain and they have returned it as the item was soaked.

It has been returned to my inventory and marked as defective.

I wrote to Amazon about this. They told me as the item is defective it is my responsibility and I should create a removal order.

It is just ridiculous.

Two Back to Back shipments at Coventry FC are Not being scanned. ( Though Delivered on 13th of July and received by MANIFEST )

Both Shipments contain the same FNSKU's i have been sending for the last many months.

Surprisingly, One shipment sent a week after has already been checked in and in receiving process pretty fast at LBA4 Doncaster FC.

Anyone, Any Clue what's going on ?

Hi,

Wonder if anyone can help?

We are looking at sending item into amazon to set up FBA, but i wondered what happens if we have multiply order for the same person, do we get charged twice for postage, even if they send two different item in the same parcel?

And second, what are the charges on postage for item that are under £5, as margins are very small, and wondered what the postage would be for small items?

TIA

George

What are the charges for removal order of a unit please?

I thought that it was a flat rate for all units?

Many thanks in advance.

Our stock held in the EU (being shipped to EU customers) is being charged an EFN fulfilment charge of €8.45, when it should be the PAN-EU FBA fulfilment charge.

With identical items (aside from colour) some are being charge the higher EFN rate of €8.45, whereas others are the lower PAN-EU FBA of €4.11. Stock is all held in the same location etc, so cannot see why there is this discrepency.

Has anyone had any experience with this. How to resolve/ will Amazon reimburse etc?

Hi

up until about a couple of weeks ago, returns were not a problem, amazon authorises and when I get the item I click on the return postage refund button, if incorrect reason open a safeT claim, all straight forward.

Now if I click on the refund postage button, an error comes up, I have sent all this to amazon, and cannot get an answer, have they started making return postage compulsory.

Hello lovely people,

I have a stranded inventory B08XQT5KNZ, SKU BC-JJNU-1U8G.

A month ago I decided to change from FBA to MFN because of low movement. Because the process was slow I have decided to send inventory.

Now, I have a stranded inventory in FBA. Every time I contact customer service the answer is different. One time is no inventory, on time is price health, I am violating the amazon policy with listing errors.

I have not changed the listing since 2020 and the price £29.90 to £35.90 in 4 years, I cant see any violation of the price policy or other what so ever.

I am not blaming anybody, could be that I am not seeing the error.

Please, can someone help me to solve my issue with the stranded inventory?

Thank you.

selling FBM on .co.uk mainly, have certain items that I only list on .co.uk that I do not want internationally sold but they still keep selling internationally with the odd buyer randomly ordering on .co.uk site. how can I restrict specific items only to UK address's. is there an easy fix as have multiple skus I'd like to set suitable for UK sale only as they're oversized and cannot be shipped internationally.