In this article we will cover order fulfillment settings and how to make changes to them.

General fulfillment settings are used by Amazon to determine the delivery promise when you manually configure your delivery regions, also known as shipping regions. A delivery promise based on carrier delivery capabilities is only available on Shipping region automation.

Order cut-off times, operating days, and delivery days: You can view and edit your operating days, order cut-off times, and delivery days under Order Fulfillment Settings. These can be configured for both the General Fulfillment Settings and Fulfillment Settings for Shipping Region Automation.

Operating days: Monday through Friday are considered mandatory operating days. You may turn on Saturday and Sunday as optional operating days. When turned on, these days will be considered towards the calculation of the Estimated Ship Date. This means that you will be required to ship out orders on Saturday and Sunday. For Prime offers, weekend operation is mandatory, and you can choose either Saturday or Sunday as an operating day to make a six-day working week. It’s optional to operate on both Saturday and Sunday. To enable weekends as an operating day for your account:

1. In Seller Central, go to Settings and click Shipping Settings.

2. Under General Shipping Settings, identify the Order Fulfillment Settings section and click Edit.

3. Under General Fulfillment Settings, look for Weekend Operation Settings and check the box for Saturday or Sunday operations.

4. Review and save your changes.

To have more configuration options on weekend operations for specific shipping services, for both Prime and all other offers, do the following:

1. In Seller Central, go to Settings and click Shipping Settings.

2. Under General Shipping Settings, identify Order Fulfillment Settings and click Edit.

3. Navigate to Weekend Operation Settings under Fulfillment Settings for Shipping Region Automation.

4. For both Saturday and Sunday, you can choose one of the three options from the drop down box:

5. No Pick-up: if you do not operate on that day (however, you cannot choose No Pick-up for both Saturday and Sunday).

6. Prime offers only: if you only apply weekend operation to Prime offers.

7. All-Prime and Non-Prime offers: if you extend weekend operation for all offers where Shipping Region Automation is activated.

8. Review all changes under Order Fulfillment Settings and save your changes.

Delivery days: Monday through Friday, and Saturday or Sunday (depending on the shipping service you select) are considered as delivery days for Seller Fulfilled Prime orders using Premium Shipping Options. For Non-Prime offers, Saturday delivery is optional. When using Shipping Region Automation, customers will also be shown delivery promises for Saturday or Sunday when your preferred Shipping Services can deliver on these days. We will not show a delivery promise for the weekend if:

1. The shipping services used to define your delivery regions do not support weekend delivery to the customer's location, or

2. The customer is not willing to receive orders over the weekend.

For more information, go to the Order fulfillment settings page or the Premium shipping options FAQ page.