If you link your RM account then you can't buy 2nd Class Large Letter on account through Buy Shipping you can only buy 2nd Class Large Letter at public prices.

So I don't think this will be the way to go if you are looking at using 2nd Class Large Letter.

The service code in click and drop is CRL48 for Royal Mail 48.

Royal Mail 48 is really for VAT registered sellers as to make it cheap you have to claim back the VAT.

Presently 2nd Class Large Letter is a penny or so cheaper than Royal Mail 48 for 100 gram/250 gram large letters. When the price rises for 2nd Class account post happens in July then Royal Mail 48 is significantly cheaper.

If you link your RM account you can buy Royal Mail 48 through Amazon Buy Shipping.

hello,

I would appreciate some help if possible.

I have had my UK selling account deactivated for almost 6 weeks due to a high ODR %. They seem to think I simply marked orders as sent without sending them

Since the account was deactivated, I have spoken to Amazon Account support staff almost 30 times. Each time they suggest adding new information to my appeal and still I continue to receive the same rejection template email.

I have provided explanations and documentation for everything that has been requested plus more.

Originally, I was asked to provide proof of delivery for last 30 days. Then 60 days. Then 90 days.

Not only have I provided detailed excel spreadsheets with orders going back last 6 months which include tracking numbers, delivery status, refund status if so and reason for this, but I have also supplied picture proof of over 100 deliveries. I have provided my Incorporation documents, banking information, POA and a letter from the courier.

As everything has failed thus far, I tried to escalate my case to the MD office but I keep getting the same rejection emails or no replies at all.

It seems as if Amazon no longer cares much about helping Sellers reactivate their accounts.

Any help would be appreciated as this has become very frustrating and tiresome.

I’ve had deactivations previously and they lasted anywhere between 4-18 months. It’s fair to say, I cannot afford to be waiting that long again without access to funds that are being held.

Regards

someone please help

@Seller_TSXM2A5nxWSuH

@Seller_hnDMgUKxMh1V4

Fellow sellers, I'm seeking some advice on a frustrating situation I've encountered with another seller undercutting repeatedly.

I initially found a product with great profit margins over 100% ROI and there is about 10-15 sellers. I matched the current Buy Box price and sales were going well for about a month. Then yesterday, another seller started hugging the Buy Box, going just 1p below the current buy box.

It's evident they are using a repricing tool to constantly undercut the lowest price by 1p in order to solely maintain the Buy Box themselves. While I understand the motivation to capture all the Buy Box sales, it's exasperating when sellers configure repricers so aggressively just to box others out.

This particular seller has over 200 seller feedbacks, so they are an experienced seller who surely understands pricing strategies. As a result of their relentless undercutting, my potential ROI on this product has plummeted from over 100% down to only 5-10%.

I've now sold out of my inventory for this item. My question for everyone reading is would you continue sourcing more of this product knowing you'll likely just enter another Buy Box battle? Or would you cut your losses and move on to other products?

I'm all for healthy price competition, but it feels unethical when sellers setup repricers to continuously undercut by the smallest increments just to own the Buy Box. I wish we could agree as a seller community to share the Buy Box rather than trying to monopolize it. But I realize that's unlikely to happen.

Any thoughts or advice on how to approach this type of situation would be appreciated.

Here's to better seller karma for all of us.

I lost 100% of my featured offers/buy boxes overnight. Previously all my listings won buy boxes, but now I'm losing 90% of them, even though I'm the cheapest, have only one seller and FBA, and have good seller account health and performance metrics. Can you help me to solve this problem? Thanks. @Spencer_Amazon

This is bad for business.

Hello

On May 14, 2024, without any notification or performance, my entire account's shopping cart was lost. Buyers can no longer find my products on the search page, and my orders dropped from 800 orders per day to 80 orders per day, which is a devastating blow to me.

Attached are some of the asins, please note that all asins in the entire account are lost! ! !

B0CB5CGGDS, B0BHWM4BBF, B0CGMWJ2T3, B0BBDVQ846

I checked all the indicators, everything is normal, no credit card refunds, store feedback is 100%, and all our conditions meet the requirements of featured offers.

I think this is a mistake by Amazon, and I hope you can help me solve this problem.

Who will bear my losses and my orders?@Spencer_Amazon

Our company has been selling 1000's of a product for years on Amazon that we buy in , recently had one person ...no name just 'J' who said item was a fake ..Rubbish we buy from a registered French company via a registered UK importer / wholesaler who we buy 100's of items from. Despite sending over all the documents / invoices and emails Amazon have removed this item from sale , no problem to us as we sell elsewhere anyway ...but we cannot understand why Amazon have done what they have ....or is it because they want to sell them themselves now they have all the information ????

Hi all,

Getting frustrated by Safe-T claims at the moment.

Customers are consistently selecting "Item defective or doesn’t work" in order to benefit from a free return (this is a shame in itself but a discussion for another time) when in reality it's a simple change of mind / too big, too small return.

The items in question don't quality for blanket free returns.

Until recently I have been successful in nearly 100% of Safe-T claims, however this last week or so I'm getting denied with the reason "The reason behind this decision is that the item for which you requested a reimbursement of the return label cost is eligible for Free Returns."

As above - the item, when FBM is NOT eligible for free returns.

Does anyone have any advise?

It's only costing us £10-15 per week, but obviously over a year that is as much as £780.

Thanks in advance.

selling a product since last year June, wanted to correct *manufacturer* information. Seller account told me to delete and re-list product with corrected manufacturer detail. So I did. Now I need a approval request for this product, which will not be approved apparently amazon allows limited *new* sellers on this category. I am not a new seller and there was nothing wrong with this product. I only wanted to correct a product detail information and now not able to list this product anymore even though I have 100 products in stock FBA

Seller central and amazon payment account was activated and i also listed products, sent inventory to amazon warehouse then received an email to remove my inventory from amazon warehouses without any prior notification or email.

Now account has been in verification and i am not getting any update on it already emailed many times on KYC email but received no response.

Started case but no one there is able to help all they advise is to wait here is case id 9822220442 for your reference.

Please assist and help me here. @Seller_hnDMgUKxMh1V4 @Seller_XUNeUuvrQDpgP

It was the last of three, and I am 100% sure it wasn't marked as cancelled at the point of buying shipping.

The only thing I can think of is that as I did each one, the page doesn't refresh, so the cancellation was made by the customer during the buying shipping phase. The other odd thing is that I never had a cancellation email.

It is my first customer cancelled.

I was just waiting to go to the warehouse to pack, and I checked the shipped items to check on the delivery progress of my other orders, and the order was highlighted in yellow.

I refunded the shipping label, and then it went to unshipped, and then refund the customer marking as customer cancelled.

Today more than 24 hours later it is showing as late

It is still in unshipped with seemingly no way to move it other than to ship it.