Hello Sellers,

I've noticed sellers facing issues on the Seller Forums, receiving violations on marketplaces where they don't actively sell, even with their accounts in Holiday Mode.

As an Amazon seller registered for multiple marketplaces within a region, you may later decide not to actively sell on certain ones. However, neglecting inactive marketplaces can lead to violations and impact your account health.

Here's a checklist to help you manage your account and listings effectively when you don't want to sell on a specific marketplace:

• Put Your Account on Holiday Mode to prevent new orders and pause listings on the inactive marketplace, avoiding potential issues from unfulfilled orders. 📄Enable holiday mode
• Delete all listings from the inactive marketplace's inventory. Even inactive (out-of-stock) listings can trigger violations affecting your account health, so it's crucial to remove them. 📄How can I delete specific product listings or replace all my listings?
• Review and remove Build International Listings connections between your default and inactive marketplaces to prevent new listings from being created automatically. 📄 Remove a connection using Build International Listings
• Regularly monitor the Account Health Dashboard and Performance Notifications for inactive marketplaces to quickly address any potential issues or violations.📄 Account health FAQ

Did you find this content helpful? Share your feedback and suggestions for future topics related to managing your Amazon seller account effectively.

@Seller_xP044DLiavzY6,

You asked an important question here, and I see right now that this is confusing for the Sellers.

If you are logged in to the inactive marketplace and delete the listings from there, it will not affect your other stores.

For example, if you are logged into Spanish Marketplace and you delete the listings there, your UK listings will not be deleted.

Additionally, both options, Delete Product and Listing and Close the Listing, will be effective if you want to avoid potential violations.

• Close the listing: This option makes the listing inactive; you can still revert this status when you decide that you want to sell it and make it active again.

• Delete products and Listings: This option will remove the listing from your inventory. You should choose it if you know that you don't want to sell this product in the future in this store.

I hope it helps.

Let me know if you have more doubts.

Regards,

Sakura

Hello,

How do you guys recommend recording Amazon sales and expenses as a VAT registered business?

I'm just wondering if there is a helpful tutorial online somewhere that I'm missing.

A lot of the ones I'm finding are US based so are slightly different.

I just want to make sure I'm entering the right income and expenditure and not get myself in a muddle with the tax man. Currently I was downloading the Amazon Monthly Summary, cross referencing the VAT receipts for seller fees and FBA fees with the transaction report for the same month. The first month tallied fine, April and May I have some discrepancies with the amount of expenses on the summary report being lower than the amount being charged out on the VAT receipt invoices for fees.

I'm guessing it's something to do with refunds happening in a different month but just wondering how you enter your figures?

Thanks

Can ANYONE make any sense of Amazons pricing policy ? I have had books deactivated for overpricing when it was rare, mine was the only one on Amazon and those few on ABE were £10 more. I was asked to provide a 'reference price' which was presumably the new price in about 1980 !

Now I have had another removed so I looked up the others for sale. Mine was £38. Ther are two at £30, which was not the case when I first listed as I am always the cheapest like for like. But there are three at £80, and the one new copy ( surely their 'reference price' ) is over £200 !

I cant make any sense of it at all. Book prices on Amazon are totally random. I have seen prices ranging from 10 to 200 for the same book and Amazon is mostly happy with it. But when one of the bucket shops puts up a valuable book for a ridiculous price i am suddenly expected to match it. I would rather take it down the charity shop. ( mind you, thats where the bucket shops get some of their books )

Is it just me or does this happen to others ?

Hello @Seller_Nprc5XWvdLYk9,

Hope you are doing well!

I have just received confirmation that the issue has been fixed. I would appreciate confirmation from your side as well.

Best,

Julia.

New one on me,

I have been "warned" for copy/pasting responses to seller support

(something we have never ever done)

"Unfortunately, reopening the case and copy pasting responses will not lead to desired outcome and may cause you escalations related to behavior issue."

Hello @Seller_gBr5mQX7vHioY,

I am Spencer with Amazon.

Can you please provide me with the ASINs of the listings where you get the fraudulent claims?

Regards, Spencer

We currently sell on a high traffic listing with high competition. On 3 occasions in the last 6 months, we have had fraudulent rights owner complaints. Each time from random gmail addresses. Somehow they are creating fraudulent documents to convince Amazon that they're the rights owner/ agent and then getting sellers removed from the listing.

How do we know it's fraudulent?

- The manufacturer is a billion dollar company, they would not be using gmail addresses for notifications

- Each time the email address is a different gmail address with no company details

- The same connected sellers all from the same part of the UK, are always the only remaining sellers

We can't get our invoices approved as they don't have the right owner details that are fraudulent and which Amazon will not share with us.

We need someone in Amazon CS to look in to this but no one wants to look in to it.

Can someone let us know who we can get in touch with?

I have lost the Featured offer / Buy box most of my products. Suddenly the the buy box of all of our FBA product I recommended has disappeared, and I don't know why. I continue to send goods and maintain good account health. I would greatly appreciate it if Amazon could send my case to the featured quotation team and please reply to me. Normally Prime products gets buy box but since last month cheapest one ate getting buy box. I am talking about all the items which i send to fba.

@Spencer_Amazon @Seller_TSXM2A5nxWSuH

Hello, dear Amazon Team，

All our conditions meet the requirements of the featured offer, but the entire store's listings lost their shopping carts on the morning of May 13th. I have been waiting for two weeks, which is very important for my sales. I learned that a large number of sellers have encountered the same problem starting from April 27th, which is caused by system reasons. I'm really desperate. I don't know who to ask for help. Can you help me restore the shopping cart in the store?

B0D2HL5YM5 B0D2HHD2MG

@Seller_hnDMgUKxMh1V4