I am not established in the UK for VAT purposes and need to pay unpaid VAT owed to amazon.
I was told to contact mdri-exec-escalations@amazon.co.uk on May 13th, 2024. According to the information I received from the Amazon notification they had to answer in 48 hours time. This time have passed long time 3 days ago but they still does not respond.
We had received an email on May 9th, 2024, the email stated that "You can continue to sell, but your Amazon sales proceeds will remain temporarily ineligible for disbursement and any FBA inventory blocked from removal from this account, and any related accounts, until any EU VAT owed is paid to Amazon. Additionally, within 10 days we will begin to collect and remit VAT taxes on your future sales for goods delivered to EU customers."
We have two questions regarding to our unpaid VAT.
1) Where can we find our amount or balance for our unpaid VAT?
2) Where can we pay for our unpaid VAT?
Also, we haven't received our VAT liability from Amazon and no other information from Performance Notifications.
We only have 3 more days left until the deadline, and we don't want to get any penalty from government.
Please advise us and guide u
Can anyone advise?