They did release an article on this along with a video, basically the way they have adapted to this change is by making the day the funds become available as the date of the sale rather than the actual order date.

I among others did get contact them saying the order date is what we need, and they were working on an option where you can use the order date rather than the DD+7 funds release date. I'm not sure of the progress on this. I can't remember the exact reasoning but it did make sense when they explained it.

It won't let me post a link but if you google "Link My Books Amazon Deferred Transactions" you'll find the article and video.

Also their support is excellent so just contact their live chat if the above doesn't help.

A Chinese seller has completely ripped off my product.

They bought an old copy of my quiz game and typed out the entire thing (with lots basic typos added), and recreated the packaging entirely (only omitting the 'Made in UK' and UKCA and CE logos). The brand name is trademarked, so doing this is infringing my trademark.

It's very clearly counterfeit - there are loads of visible typos on the question cards, the box is clearly a rip off of my game. And in one of the product photos you can actually see my FNSKU on 'their' product.

It's definitely a scammer - it's a chinese seller with the business name "handanhanshanquyuzhudianzishangwuyouxiangongsi" and all they sell is hundreds of knock offs of famous branded products.

They have created a new ASIN (under their own UPC and an unrelated brand name) even though it's literally just my product (albeit with added typos, and no 'Made in UK' or CE logo.

The counterfeit shows up very high on the organic listing when you search for my brand name. The delivery date is 2-3 weeks into the future and Christmas is our busiest season - I'm worried that by the time this is spotted it could've had a material impact on my sales.

What is the best way for me to stop this? I was going to use the 'Report Trademark Infringement' tool, but I'm nervous about reporting someone who clearly has no regard for the law, when it will be very obvious who has made the report. My products are seasonal, and if he were to make spurious IP claims against me in retaliation, just before Christmas I have no faith in Amazon seller support to not simply ban me whilst they investigate, which would be disastrous for my business.

Is there another option?

Thanks in advance!

how do I turn this off please? I can't find the option anywhere

Thanks

Hi All

Whilst trying to work out how to win the buy box, I have spotted what appears to be a deliberate attempt to hide listings from buyers of new items when Amazon themselves are offering the same item new. This example is in books, but no doubt being applied across the entire catalogue.

I have to start by saying that it could be me in the waydo I have my preferences set, so I would encourage other sellers to try this for yourself & report your findings in this thread.

The book below is being sold by Amazon for £13.18 new. I have gone in at £12.99 but noticed this when looking at the competition for this book. It says "Other used & New from £8.92"

You will see below it says 6 other options & has clickable tabs in order to reduce the visible options USED LIKE NEW, USED VERY GOOD, USED GOOD + 1 OTHER (This displays acceptable) each time you click one of those tabs for example Used LIKE NEW it will remove those listings from view. The box to the right says FILTER 4 & below that it says CLEAR ALL

When & more importantly IF a potential buyer clicks on "CLEAR ALL" it then shows Marketplace sellers that are offering listings of that item as NEW so unless the potential buyer clicks on "CLEAR ALL" then they're not going to see Marketplace Sellers new offerings for that item NEW giving the impression that Amazon are the only seller offering that item as new.

Like I say try it for yourself, it seems that when you look at other sellers offerings on items that the filter always seems to default in the same way. I would like to hear from sellers in all categories not just books to see how widespread this deception is. You can add screen grabs by linking an image from your PC using the button on the right of the screen above the message body (looks like two little white mountains in a black box.

If my theory is correct then this will be passed to the CMA (Competition & Markets Authority) Thank you sellers in advance for your checks into this.

So not exaclty authoratative then?

When you say you use AI, do you mean something like MS 'copilot' or google AI?

Amazon SS itself is mostly AI as far as I can tell. Probably one of the reasons it is so useless.

Oddly, I just read an interesting article about the perils of relying on AI.

I can't post the link but if you google AI Chatbot Joins Mushroom Hunters Group, Immediately Encourages Them to Cook Dangerous Mushroom

it should be at the top of the pile...