Yes, I am fairly new to the game and have not had a lot of sales in the past 4 months. However, I, in November(recently) received a claim for a product purchased in August and shipped literally 3 days later that the item wasn't received. I reached out to the buyer, reassuring them by referring to the courier's website with tracking info, which includes a picture of the parcel very much being delivered to their door with somebody present receiving the very parcel I had packed and labelled with my very own hands.

All it took was one claim to Amazon, and funds have been approved to be taken OUT of my account. When I went to claim and appeal this, amazon nonchalantly advises me 'If you have not shipped the order, we recommend that you do not ship it, because the customer has been refunded'. However, I have appealed and would be really surprised for it to not be in my favour.

Anyways, to answer your question, when I reached back to the buyer with my response of all tracking info and proof as well as a picture of somebody receiving the item(the customer I presume), they seemed satisfied enough and it said in green 'the customer is satisfied with your response that the enquiry is dealt with'(or something along those lines), but still funds are pending to leave my account :)))

Hi All

Whilst we are still waiting for buyers to realise it's nearly Xmas I thought I would run a poll & the results will be instant for all to see. If like me you're tired of all the INR claims (mainly false I my view) it does not happen on ebay anything like as much & I am using the same carrier.

My question is a simple YES / NO

In all the time that you have been selling on Amazon has a buyer who had been previously refunded for INR ever reached out a later date to advise that the item did in fact show up & offer to repay you?

Will be interesting to see the results

Thanks for taking part.

I've listed a Star Wars toy which has the descriptive name 'Supreme leader' in the title and have now received a Suspected Intellectual Property Violation for violating the Supreme brand's trademarks.

There's not even an appeal option in Account health, just an 'Edit' button for the listing (which Amazon don't allow me to edit even if I wanted to.)

Is there any hope/way to deal with this or should I just not even bother and delete the listing?

Does your LMB sales show correctly since the new payment policy DD+7? Mine doesnt everything is incorrect sale data and vat

I use LinkMyBooks and give it a 10/10

It does everything you need it to do, correctly mapping tax rates and breaking down everything by fee type etc.

And you know there won't be any discrepancies as the settlement is matched to the bank transfer.