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Nov 14, 06:45 PM - Warley West Midlands UK - Parcel arrived at a carrier facility

Nov 12, 08:28 AM - West Midlands UK - The delivery of your parcel has been rescheduled based on your shipment instructions for the carrier.

Nov 11, 08:57 PM - Oldbury West Midlands UK - Parcel arrived at a carrier facility

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Hi all,

The Parcel was supposed to be delivered on 12th November according to the Delivery rescheduled and according to the carrier. However on November 14th, it says Parcel arrived at a carrier facility ( AGAIN at Carrier facility ??? ) Was the Parcel refused by FC or what .... unable to understand.

Hi guys,

I just realised I have a seller feedback entirely related to a product, Amazon would usually strike it through but it is just outside the 90 days - is there any way to get them to remove it?

It was left as seller feedback, not product review: 028-0003829-5185137

@Seller_gAhPNiLrkfTcr @Seller_hnDMgUKxMh1V4 @Seller_Huz6FT08OxHAR @Seller_DNQGSsdC7DccM@Seller_XUNeUuvrQDpgP

@Seller_iTgjdgiRqiPsn@Seller_DNQGSsdC7DccM@Seller_TSXM2A5nxWSuH@Seller_fgtTzyHQfOM1x@Seller_Huz6FT08OxHAR@Seller_mIRnuhdx7l5sN

Hi @Seller_j9Bd91CW3ZVpr

I have followed your advice and steps:

I supplied correctly dated invoices (prior to violation within 365 days) for all of the sales (I checked qty required with Amazon Health team)

I have two suppliers, one direct with the manufacturer 90% of sales (supplier 1) and 10% was supplied by an approved wholesaler (supplier 2). However, I have invoices for all (both supplier 1 and 2) and a letter from the manufacturer (supplier 1) confirming authorisation to sell.

Health team have now asked for invoices between supplier 2 and supplier 1, but supplier 1 will not provide for confidentiality reasons.

I have submitted a POA in addition.

To whom it may concern:

I have been selling on Amazon for seven years and I did not know!! I did not know!!! I did not know!!! I did not know!!! I did not know!!!

During this period, they have retained my funds for over two months, despite the fact that I have shipped my sold items and my customers have received them. How can I effectively manage my business if Amazon continues to withhold my funds?

In addition to this , Last three month, I am always selling and send my item by using YDL about 75 orders ,After that they put my account in for low Valid Tracking Rate and when I provided them with tracked number, they did not accept it. I opened case against this and they said this this tracked number not accepted it in amazon I use this website and they also used amazon website and this very famous which is:

yodeldirect.co.uk

You can check all my tracked number in this website and all my orders were delivered. Also there is no complain from my customers .My Valid Tracking Rate is 56.8% now due to this problem as i posted about 120 orders by yodel and this defect my account ,

I used famous website and most of the seller in amazon used I hope you can correct my Valid tracked number rate as my account going down due to this problem,

This affect my feedback. Regarding my feedback, I am reaching out in hopes of finding someone who can assist me or connect my concerns to an Amazon manager, as the issues I am experiencing are quite unusual. I have been selling on Amazon for seven years, and my business operated smoothly until the last three years. I am uncertain about the underlying reasons for the challenges I am currently facing. Over the past three years, numerous customers have expressed their desire to provide feedback, indicating their satisfaction with the items they purchased from me.

However, they have reported difficulties in submitting their feedback on my account but they do it via email. When I inquire about this, they confirm their attempts but mention that their feedback is not visible and they are not able to provide me with feedback. This situation has occurred repeatedly and is not an isolated incident. I am perplexed as to why they are unable to submit their feedback. Despite selling thousands of items during this period, I have only received negative feedback, which I find hard to comprehend especially it is always happening in charismas and this lead to suspension of my account.

For the past three years, my account has been suspended every December because the initial reason provided by the lack of feedback despite a significant volume of sales. Consequently, my account was suspended. In the second year, they requested an invoice from my supplier. After I submitted an invoice for 16 items, they then demanded invoices for all the items I had sold. I complied by providing invoices for 300 items, only to be informed that they required invoices from the last 180 days, despite having items that I had sold over the past two years. Each year, my account has been reopened approximately one month after Christmas. In the third year, the same issue recurred in spite of fact that I am selling B2 item .

I always sold B2 items and I am selling a lot of items. When I sold my B2 items, they directly asked me about invoice. I provide with invoice with all information from supplier but they do not accept it .Many!!!On one occasion, they asked me to provide me with invoice for each item that I sold it .This is not acceptable !!

You should take serious note to this two sentence statement. I guarantee you this will get more upvotes that anything else, so long as genuine sellers see it.

I dont actually mind competing against Amazon - if they actually TREAT THIRD PARTY SELLERS EQUAL TO AMAZON RETAIL, but every seller here knows that with an equal price and even FBA - just as fast as Amazon can ship to customers - Amazon will hoover up 90%+ of the sales on some listings. I have a listing that only I and Amazon sell, it sells 100+ a month and when Amazon has stock, I might be lucky to get 5 sales. When Amazon go OOS, its like christmas came early.

And Seller Support.... I get trying to save costs. But they're so incredibly bad at understanding issues and actually resolving them, its almost comical. I've said this before, but the only way any of us can get our heads around why they must be so bad at helping us actually resolve issues, is because their job is not to help us resolve the issues, its to discourage us from trying to seek help to resolve issues. Their seeming incompetence, is a feature, not a fault.