4제주가상계좌 ⸨ 텔 MOONPAY_CALL ⸩계좌임대-계좌임대-계좌임대-계좌임대-계좌임대-계좌임대-계좌임대-계좌임대-계좌임대 – Forums search
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Seller_86Gc4nKUUxkKm
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Results for "4제주가상계좌 ⸨ 텔 MOONPAY_CALL ⸩계좌임대-계좌임대-계좌임대-계좌임대-계좌임대-계좌임대-계좌임대-계좌임대-계좌임대"

(1435 results)
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Seller_86Gc4nKUUxkKm
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Had a similar siutation. Amazon allowed a competitor to uplaod restricted keywords on our best seller listings. It was a choice, best new release product and sales went from hundreds a day to zero and they blamed US for letting another seller to sabatog our listing. The data was uploaded into a field we could not see on our side. took 4 months to get to the right people to fix it in the Fraudi team. Then when I wanted info about WHO did it, they would not let me know....sales never recovered. 10k in ad spend to rank and nothing but a big FU from Amazon. THANKS AMAZON!!! Great work protecting your sellers. Insane.

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Seller_QD2EaZq89yfSW
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We have 4 ASINs that continually get suspended for “not having a valid EPA establishment number.”

We explain to Amazon that the uploaded EPA number is valid, they eventually agree, then reinstate the ASINs.

Problem is, they do this once a month and it’s killing my sales (and wasting Amazon’s time). The listings are only active for about 1-2 weeks and then it takes 1-3 weeks to get them unsuspended after they're erroneously suspended. Somehow we are in a very disruptive loop, perhaps a rogue bot, that keeps suspended the same ASINs even after we painstakingly get them unsuspended.

Nothing has changed and the EPA number is still the same, and still valid and active on the epa.gov website. Every month we go through this for past 4 months.

Is there anyone out there that works for Amazon that can communicate this issue to them? We’re being unfairly targeted and why are they repeatedly suspending the same ASINs after reinstating them a few weeks after. It’s incredibly frustrating.

Please Help 🙏

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Seller_8hQgfj6OVZYse
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Hello @Seller_vmf3O8VQLzs47,

I understand you’re facing an issue with Amazon mistakenly classifying your decorative products as airbag accessories, leading to selling restrictions. That must be frustrating. Let me help you with some steps to resolve this:

1. Review your product listings:

  • Ensure your product titles, descriptions, and details clearly indicate they are decorative items, not automotive parts.
  • Remove any keywords that might be misinterpreted as related to airbags or automotive accessories.

2. Gather documentation:

  • Collect product images, manufacturer descriptions, and any certifications that prove your items are decorative products.

3. Open a case with Seller Support:

  • Go to Seller Central > Help > Contact Us
  • Choose the category “Selling on Amazon” > “Products and Inventory” > “Product page issue”
  • Explain the situation clearly and attach your supporting documentation

4. Request a manual review:

  • Ask Seller Support to manually review your products and update the classification

5. Be patient and follow up:

  • These reviews can take time. If you don’t hear back within a week, follow up on your case and share the case ID in this thread, and I'll review to see what options exist for escalation.

Regards,

- Manny

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Seller_h43YoG9ahbnSk
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Hello Fellow Sellers and Amazon Forum Support,

I’m reaching out to the community for assistance with an urgent and concerning issue I’m facing regarding an A2Z claim that was processed incorrectly, resulting in a significant financial loss for my business.

Order Details:

Order ID: 114-0563868-7008233

Total Order Value: $1,400 USD

Issue: Partial return of 4 out of 16 boxes

Situation Overview:

A customer placed an order for 16 boxes, valued at $1,400. After receiving the order, the customer identified that 4 of the boxes were incorrect (wrong color) and returned them. The return was initiated around mid-November last year. The customer then reached out to us in early December, asking about the status of the refund. At that time, we noted a tracking delay, and the returned boxes had not yet arrived at our warehouse.

We informed the customer that if the boxes were lost or delayed, they could file an A2Z claim with Amazon, given they used an Amazon return label. The customer proceeded with the A2Z claim, stating clearly that they had purchased 16 boxes, returned 4 due to being incorrect, and that those 4 boxes were shipped back over two weeks ago.

The Problem:

Despite the customer only returning 4 boxes, Amazon processed the A2Z claim and refunded the entire $1,400 order — a full refund for 16 boxes. This refund was issued for all 16 boxes, when, in reality, the customer only returned 4 boxes, and the rest of the order was never reported as an issue.

I’ve reached out to Amazon Seller Support for clarification and to contest this decision. In their response, they acknowledged my concerns but confirmed that they stand by their decision to refund the entire order. This situation leaves me facing a loss of approximately $1,400 USD, as I have now been charged for 16 boxes, while the customer only returned 4.

Why This Is a Big Issue:

This is a significant loss for my business, not just because of the amount involved but because the refund should have only applied to the 4 returned boxes. It’s unfair that the customer essentially received 12 boxes free of charge, and I believe Amazon should bear the cost of this refund, considering the circumstances.

I’ve already attempted to escalate the issue with Amazon through Seller Support, but they have refused to adjust the refund, leaving me no choice but to reach out to the seller community for guidance. I also came across a similar case where another seller experienced a comparable issue, and I’d like to know how others have handled these types of situations.

Request for Help:

• Has anyone else faced a situation where Amazon issued a full refund despite a partial return?

• How did you successfully resolve such claims with Amazon, and were you able to prevent the loss from impacting your account?

• Is there a way to further escalate this issue or request a review by a higher-level team at Amazon?

This is a substantial financial hit, and I’d greatly appreciate any advice, support, or best practices that could help me navigate this issue. I’m looking to take immediate steps to correct this and avoid similar problems in the future.

Thank you in advance for your time, support, and suggestions!

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Seller_xKhBglKvGXs31
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We had customer claim they did not receive a package,"Package Didn't Arrive" and opened up an AtoZ claim. The item was shipped with label purchased from Amazon's Buy Shipping program. The item was purchased on Thu, Jun 19, 2025 at 5:38 PM PDT and shipped on Fri, Jun 20, 2025 at 4:47 PM PDT within the time period to be covered for protection under Buy Shipping. The item estimated delivery date given to buyer was between: Tue, Jun 24, 2025 PDT to Thu, Jun 26, 2025 PDT and the item was delivered on Tue, Jun 24, 2025 at 9:56 AM PDT according to tracking informaion. This is within time period given to buyer and therefore should be covered under Buy Shipping. Because the item was purchase from Amazon Buy Shipping Label, was shipped the next day and delivered within the time period given to buyer we should be protected under Amazon's Buy Shipping protection.

The AtoZ did not go against our OTR but we still had to fund. Are your funds no longer protected if you use Amazon Buy Shipping?

Mods please advise.

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Seller_xTsVY4Gatuaub
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Lab test for children snug fit pajamas
by Seller_xTsVY4Gatuaub
Amazon replied

Hi,

I would like to list children pajamas, for age 2-8. I have 4 patterns and 6 sizes each, total 24 FNSKU under 1 parent ASIN. I am very well aware that CPC and lab tests are required for this, including the sizing verification and label/tracking label. My question is whether for the sizing verification, the lab test can be done on 1 pattern per size, representing all 4 since they are identical? For tracking label, label, can it be done just once representing all variants under same parent ASIN?

Thank you

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Seller_2kbgrlWXLK8Vw
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Seller Fulfilled Offers Deactivation
by Seller_2kbgrlWXLK8Vw

Hi all hope all is well. I've been selling on Amazon for about 4 years now and recently had my seller fulfilled offers deactivated due to a spike in sales/refunds. I was requested to provide confirmation of tracking, receipts/invoices and bank account confirmations (The generic seller fulfilled deactivation email/request) all of which I have provided multiple times along with a plan of action. Amazon is holding 10s of thousands of dollars including FBA funds which is crippling. Everytime I submit the documents, I get the same generic denial email even though i've worked on multiple appeals with multiple Account Health Specialists to ensure everything being requested is being provided to Amazon. Does anyone have any other Amazon executive emails other than Jeff & Andy? Are there any mods that can look into this for me and help? I am not sure what to do at this point, I am not running a dropshipping business model. I have provided more order quantity receipts than inventory I even had listed. Please advise. Thank you for your time.

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Seller_JQ2Dj853XJZRt
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Snapnstrut products totally disappeared from Amazon
by Seller_JQ2Dj853XJZRt
Amazon replied

We are the manufacturer and brand owner for Snapnstrut brand pipe hangers and all the sizes have been listed on Amazon for years. In the last week all but 4 have totally disappeared as if never listed. How do I find an ASIN for the missing items since that is the first thing that Amazon seller help asks for?

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Seller_UEiE7yVuK0c3c
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Timeline & Current Status

•⁠ ⁠15 Apr 2025 – Singapore (SG) seller account suspended for P-4 ID-document mismatch → all linked AU/UK/EU/JP/UAE stores auto-deactivated.

•⁠ ⁠16 Apr → today – Updated ≤ 90-day documents + full POA uploaded; spoke with Account Health Support; case notes still show “address mismatch – docs rejected.”

•⁠ ⁠Need: A Community Manager to escalate Case 3050992283 for a human document check so linked stores can reopen.

Key Facts

•⁠ ⁠Marketplace: Amazon SG

•⁠ ⁠Case ID: 3050992283

•⁠ ⁠Stranded inventory: 5,392 FBA units

•⁠ ⁠Root cause fixed: Seller Central address is now current and correct—it matches every bank, utility, and corporate-profile document (all issued within the last 90 days).

Actions Already Taken

1.⁠ ⁠Held multiple calls with Account Health Support; identified and corrected every mismatch.

2.⁠ ⁠Uploaded new bank, credit-card, utility, passport, and corporate-profile PDFs (≤ 90 days).

3.⁠ ⁠Attached a detailed POA with corrective & preventive steps.

4.⁠ ⁠E-mailed the full document set and POA to selling-partner-action-review@amazon.com ; no response yet.

5.⁠ ⁠Monitoring notifications daily; only auto-replies so far.

Specific Ask

Please move Case 3050992283 into the manual review queue so our SG account—and the linked AU/UK/EU/JP/UAE stores—can be reactivated.

Many thanks in advance to any Community Manager who can nudge this forward.

@Seller_dnxnrsZIeTNo3 @Seller_pAPBCLhysbW5T @Seller_SBIjJooGeXSQ6 @Seller_nt9X7GoCkqXGB

(Any sellers who have solved a similar P-4 mismatch, your comments and up-votes are welcome!)

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Seller_ooKzZR7jFQ38y
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Coordinated Fake Review Attack on our product - Request Moderator Intervention

Dear Amazon Community Moderators,

As an honest seller facing suspected review manipulation, I'm escalating this issue after receiving no response from official channels (emailed 3 times to Review Appeals, Community Help, and PQ Review teams since [29th Jul 2025]).

​​Critical Issue​​: Our product is being targeted by a coordinated fake review scheme showing identical behavioral patterns:

🔴 ​​Proof of Coordination​​

Refusal of Legitimate Solutions​​: All buyers rejected refunds/returns despite our standard resolution process

New buyer account: Every buyer are new registered just to leave one fake reviews for our product

​​Hidden Histories​​: Every buyer profile has disabled public review visibility after leaving the fake review

​​Anomalous Purchasing​​: All buyers are Non-Prime accounts paid full price while Primeprice is 3/4 of non prime price

​​Synchronized Timing​​: Negative reviews posted within 48hrs of delivery across accounts

​​Evidence Summary​​ (Full details available to the mail for Amazon )

Reviewer Alias Order Date Review Date Key Red Flags

Lynda B___t 2025-06-18 2025-06-24 Profile hidden • No return • Non-Prime • Only one review left just for our product

Lisa V_____e 2025-06-17 2025-06-23 Profile hidden • No return • Non-Prime • Only one review left just for our product

Arabella V_____a 2025-06-11 2025-06-23 Profile hidden • No return • Non-Prime • Only one review left just for our product

Nanc C___ 2025-06-19 2025-06-27 Profile hidden • No return • Non-Prime • Only one review left just for our product

Annie J____a 2025-05-21 2025-05-30 Profile hidden • No return • Non-Prime • Only one review left just for our product

Stephen A_____d 2025-04-27 2025-05-06 Profile hidden • No return • Non-Prime • Only one review left just for our product

​​Impact​​: This systematic manipulation is directly causing:

• 17% sales decline in past 30 days

• Damage to consumer trust in Amazon's review system

All order numbers, profile links, and review URLs have been provided in official support mails. Due to forum rules, sensitive links are withheld here to prevent further targeting.

​​Formal Request​​:

Immediate removal of confirmed fraudulent reviews

Investigation into the originating accounts

Restoration of legitimate product rating

Formal response from Seller Integrity Team

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