From the account status page, I see that I have a asin marked for copyright infringement, but I have not received any email informing me who the right owner is and for what infringement.

Such malicious complaints seriously affect my business in Amazon. What should I do?

Hi.

Does anyone know how I can explain and convince SS that the term "hoover" is a verb and therefore not a protected trademark in addition to the fact that the trademarked term "Hoover" has become and genericized trademark and is therefore not protected.

I am not selling a "Hoover" product but vacuum hoover bags, as they are commonly known.

Amazon as you can expect are asking for permission to use the trademarked term. The listing has been active for a number of months and has only now been flagged

Any advice would be helpful, apart from removing the term "hoover" or adding "compatible with Hoover" as its not compatible.

Jack

I made a complaint a few weeks ago about a listing being hijacked, someone changed the images and title to a more expensive version of the product, I increase my prices to make sure I wasn't on the buybox but, the few days that this lasted, a few orders came went out which customers then made complaints about receiving the wrong product, when in reality the listing was hijacked. Now the listing has returned to its original form.

Now today, I've been removed from this listing because Amazon thinks I'm selling the wrong item, even though Amazon have done research on my inventory and found nothing wrong with the SKU related the ASIN (Case ID: 9670451212).

I've submitted my information to show this is a mistake, however, I'm now going to have to wait weeks for this to get resolved, losing out on sales. Hoping something will happen quickly to get me back on this listing.