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A-Z Granted with prrof of deliver by Parcelforce.
We sent out an order by Parcelforce which was and signed for tracked service. We have proof of deliver/picture/gps for the delivery and can confirm that this was delivered. An a-z claim was made and was granted and we made an appeal but was denied. The order was back in November. Can i please have some help in this matter
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Seller_AyesGyWcEZ0pc
Any assistance would be appreciated. Anyone have any support ideas? Amazon support mods?
@Julia_Amazon
@Julia_Amzn
@Winston_Amazon
@Sakura_Amazon_
@Simon_Amazon
Sarah_Amzn
Hello @Seller_AyesGyWcEZ0pc,
I have reached out to the partner team and will let you know as soon as I have an update.
Kind regards,
Sarah.
Seller_AyesGyWcEZ0pc
Hi Sarah
Many thanks for getting back. I can confirm we have received an email today saying we will receive a credit. We do have another 2 issues. The first issue is Case log ID 10770663102.
Regards
Stemik UK
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