94% Buy box on PL product?

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_RSqpwJgwECesc

94% Buy box on PL product?

Hi guys,

Just a little confused - logged on to my dashboard today to find 94% buy box win. I have my own private label product and don’t see how I cant’ have 100%. I clicked on the “other seller” and it shows feedback of an angry customer who had a fulfillment problem (which is crossed out and says Amazon takes responsibility for this issue) and nothing else (I’m assuming this is my profile).

Could someone shed some light?

Thank you!!

73 views
4 replies
Tags:Buy Box, Fees
00
Reply
4 replies
user profile
Seller_EJIX7rqDNQJi2

The BuyBox percentages have their own algorythm, which considers the following factors:

  1. Total Number of Buy Box views

  2. Detail Page Views

  3. Views on the page where there is no active offer or Buy Box.

If you don’t offer international shipping or your international or Expedited/Premium shipping costs are expensive, these buyers will see no BuyBox and those views are included in the calculations as well, which results in lower BuyBox percentages.

00
Follow this discussion to be notified of new activity