94% Buy box on PL product?
Hi guys,
Just a little confused - logged on to my dashboard today to find 94% buy box win. I have my own private label product and don’t see how I cant’ have 100%. I clicked on the “other seller” and it shows feedback of an angry customer who had a fulfillment problem (which is crossed out and says Amazon takes responsibility for this issue) and nothing else (I’m assuming this is my profile).
Could someone shed some light?
Thank you!!
4 replies
Seller_EJIX7rqDNQJi2
The BuyBox percentages have their own algorythm, which considers the following factors:
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Total Number of Buy Box views
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Detail Page Views
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Views on the page where there is no active offer or Buy Box.
If you don’t offer international shipping or your international or Expedited/Premium shipping costs are expensive, these buyers will see no BuyBox and those views are included in the calculations as well, which results in lower BuyBox percentages.