Account Deactivation

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Seller_RxuWn4DGRfefs

Account Deactivation

Hello,

I created my amazon seller account to sell on UK marketplace on febuary 2025 and which I was asked to verify my identity through a video call and it went successfully.

Then last week I decided to also list and sell my products on the US marketplace. I tapped on my store name ROSY CULATA United Kingdom and a list of other countries appeared and I selected United States(pending registration) completed my registration by adding my tax information and deposit method.

On 11 of march 2024 I listed my item on the US marketplace and the US marketplace was deactivated and I was asked to verify my identity again through a video call. After the video call I got an email that my account may have been used for fraudlent activity.

I guess the seller support thinks that I have two accounts not knowing that it only one account and 2 different marketplaces US and UK.

Can someone please help me rectify this error.

Thank You.

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Tags:Account Health, Deactivated
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