Pending Order Reports vs Actual Completed Orders

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
Country changed
user profile
Seller_j0QQiB1dpXjw4

Pending Order Reports vs Actual Completed Orders

We are trying to create a report which shows how many orders were in a ‘pending’ state and then failed to completed hence were never ordered.

In our accounts we have a report for all orders but we are assuming this includes the pending orders for each day as a valid sale.

example - 10 orders placed on the 1st of the month. 5 of those orders were pending and the other 5 were shipped and completed. 14 days later the 5 pending orders auto cancel and simply are removed from the order pages. however the month end sales figure still includes those transactions as sales?

surely this has an impact on the true figure for sales and VAT?

any thoughts would be much appreciated

17 views
1 reply
Tags:Reporting
00
Reply
0 replies
user profile
Seller_7VbclcPFFRTnc

only if you are looking at business reports
for completed sales, expenses and VAT you need to be using the date range reports and VAT invoices

00
Follow this discussion to be notified of new activity