Greetings,

I was selling on Amazon.ca, Amazon.co.uk and amazon.fr sites. In 2023, my account was drop suspended by .CA in drop suspend. Then it spread to all stores. A verification was requested by Amazon.co.uk. I gave all my company information. but still no verification.

So I entered a video interview to get my remaining money on the ca and europe side. The video interview I entered with ca was positive. But I got my money a little late. I entered another video interview to get my remaining money in Europe. This interview went positively, but I didn't get my money. And I got a message that my account was not verified. I don't understand, it verified my account by Canada. And gave me my money. But the European side does everything to not give me my money. Although I have all kinds of information to verify my account, I still haven't received my money. I'm waiting for your help.

Best Regards

Happy and Safe Store

Hello,

Last month Amazon deactivated my account stating that "your selling account has failed the business establishment verification process that is associated with your value-added tax (VAT)".

I sent them some questions and documents to verify as the issue was unclear to me. Later after researching I understood what what required. Now when I have the documents and when I am submitting appeal to review documents and reactivate my account, Amazon is sending me this message:

"We reviewed your account and the information you provided, and we have decided that you may not open a selling on Amazon account.

Why did I receive this message?

You cannot sell on Amazon.co.uk and Amazon European stores if you do not have a selling on Amazon account."

I am assuming they have restricted the account and are not helping now. Can anyone please guide me how to request Amazon to reconsider the documents I am submitting?

Subject: Urgent Reconsideration Request for Amazon Fund Interview

Dear Amazon Team,

I hope this message finds you well. Recently, I attended a video interview regarding my fund request. Unfortunately, I have been informed that I violated Amazon policies during the interview. I would like to clarify and explain the situation, as there was a significant misunderstanding on my part.

During the interview, I unintentionally provided inconsistent information because I mistakenly believed the interview was related to my UK store. In reality, the interview concerned my French store. This confusion led me to give general answers pertaining to my UK store, for which I am sincerely sorry.

My family, including my wife and two children, depend entirely on the income I earn through Amazon. Therefore, I respectfully request that you consider releasing the funds in my account. If this is not possible, I kindly ask for the opportunity to participate in a new fund interview to clarify any misunderstandings.

I deeply appreciate your understanding and consideration of my situation.

Kind regards,