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Secondary User - Same Name, Same Passport?
Hi everyone,
I’m trying to add a secondary user to my client’s Amazon Seller Central account to help manage catalog listings. Instead of using my catalog specialist’s personal email, I created a separate business email (catalog@[mybusiness].com) to keep things professional and secure.
When attempting to add this secondary user under Settings → User Permissions, Amazon is requesting identity verification for the new user (which I named as the same name as my main account name). It’s asking for passport details and other verification steps.
Since I’m the same person managing both logins, I would be uploading my own passport twice. My concern is:
• Will Amazon flag this as suspicious activity or a duplicate account?
• Is there a workaround to create a secondary access account without ID verification?
• Has anyone successfully added a business-related secondary user without issues?
I’d appreciate any insights or best practices to avoid triggering Amazon’s automated security checks. Thanks in advance!
0 replies
Seller_QuM1AZgzfU9x4
Amazon want the info of the secondary user, not the person who is trying to give them access.
Roberto_Amazon
Hello! @Seller_iQTcQMuvnm1fU
Thank you for using the Forums. Secondary users are intended to be separate individuals, which is why you are being asked to provide identify documents, adding your passport twice could indeed be flagged as suspicious activity.
Unfortunately, there isn't a recommended workaround to bypass the identity verification process for secondary users. This security measure is in place to protect sellers and maintain the integrity of the platform.
Thank you for your understanding,
Roberto
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