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Seller_N2uwkW7VoMuUw

Customer Service

Hello, everyone, please help me with ideas; I recently met a customer who bought a product from our store, but he thought that the use of this product caused damage to his mobile phone, and he has returned it and get a full refund, but he still wants me to deal with his phone, what should I do :sob:

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Tags:Returns
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Seller_7VbclcPFFRTnc

What was the product you sold and what type of damage are they claiming ?

Do you have insurance ?

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Seller_RkpGAsFSJh2Ft

Probably someone chancing their luck, try not to panic too much. That said hopefully you have product liability insurance which should cover you in the event the customer does want to try and claim for damages.

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