Complete supply Chain invoices not accepted

Greetings sell_for_less,

I apologize for the delay in responding to you here at the Seller Forums. Our team of moderators are constantly working to address all inquiries as soon as we can.

"Two weeks ago I received Two alleged violation emails from Amazon Mexico Marketplace (NARF Orders). Later received email from csm-brand-review@amazon.com mx asking for Invoices. Since Then I have submitted Invoices from Manufacturer and Brand Owner to Our Supplier, Invoices from Our supplier to US, Proof of payment, Proof of delivery, All supplier information possible. Somehow they keep saying the supplier is not verifiable."

A supplier may be considered unverifiable if there are concerns about the legitimacy, reliability, or transparency of their operations. Some key reasons a supplier could be viewed as unverifiable include:

1. The supplier may not have a clear, publicly available business registration, physical address, contact information, or other basic details that can be easily confirmed.
2. The true owners, executives, or decision-makers behind the supplier may be unclear or difficult to identify, raising questions about their credibility.
3. The supplier's financial statements, production data, shipping documents, or other records may appear inconsistent, incomplete, or questionable when reviewed.
4. The supplier may have a history of customer complaints, regulatory violations, or other red flags that raise doubts about their reliability and trustworthiness.
5. It may be difficult to independently confirm the supplier's claimed manufacturing capabilities, quality control processes, or capacity to fulfill orders as represented.
6. The supplier's own sourcing of raw materials, components, or other inputs may be opaque, making it hard to verify the origin and legitimacy of their supply chain.

An unverifiable supplier is one whose business, operations, and overall credibility cannot be easily confirmed through standard due diligence checks.

"What else do I need to submit to make the supplier verifiable?" 

These are some suggestions of documentation and information you could submit to make your supplier more verifiable:

1. Valid business registration certificates, licenses, and permits
2. Details on the company's legal structure, ownership, and management
3. Verified physical business address
4. Landline phone number, email, and website
5. Names and backgrounds of key executives/personnel
6. Bank statements and transaction history
7. Production capacity data, inventory records, and fulfillment history
8. ISO, industry, or other quality certifications
9. Reports from independent third-party audits
10. Certifications of compliance with relevant regulations
11. Details on raw material sourcing and traceability (supply chain)
12. Information on subcontractors or upstream suppliers
13. Logistics and shipping documentation
14. Positive ratings and reviews from reputable sources
15. Lack of significant complaints or legal/regulatory issues

The more verifiable this information is, the better the seller can demonstrate the legitimacy, reliability, and transparency of their supplier.

I hope I could help you today and please let us know if you need any further assistance! The forums community and I are committed to assisting you. Feel free to share how we can support you moving forward.

I wish you all the best,

-Nikki