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Payment account verification take long time(85 days), All funds are held
The account verification have been waiting for verification for 85 days now (Starting from Januaryr waiting for verification).
We receive the Performance Notifications received from account-confirmation-eu@amazon.co.uk saying that: Our funds are being withheld until all mandatory information is verified, we need to provide required document in 14 days on 8th of January 2024.
We have upload provided all required document on 8th of January 2024....till now the payment team are currently reviewing the information that we have provided. The verification is still going on... Case id: 9549807452
At the same time, we are informed we have passed the verification now indeed. Case id of Amazon Seller Support: 9631099392
Now all funds still are being withheld, serious impact on store sales..
Any assistance or shared experiences would be greatly appreciated.
Thank you.
6 replies
Winston_Amazon
Hey there @Seller_EY6EIeImdjKat,
Are you still going through verification?
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