Your disbursements of part or all of your Amazon sales proceeds are being temporarily withheld as we have detected your business has not met UK business establishment requirements. Please submit the required documents to verify establishment.

To further clarify establishment, please select the specific information youare providing below

1. ID and/or address proof of (a) the owner/sole proprietor or (b) UK residentdirectors
2. Business Registration proof
3. Evidence of physical operations in the UK
4. Proof of Permanent Employment and Bank Account

The documents I sent

• ID
• Tenant Agreement
• Bank Account statement
• CERTIFICATE OF INCORPORATION
• Confirmation Statement
• Confirmation Statement Details
• Invoices from Uk provider

I don't know with document they need more, please help me

redecive this;

"Hello,

Thank you for your submission. Based on a review of your account and the information provided, we have concluded that your business is not established in the UK for Value Added Tax (VAT) purposes.

Why did this happen?

We must collect and remit VAT from non-UK established selling partners for the sales of goods delivered to customers in the UK. Based on a review of your account, we determined that you may not be UK established for VAT purposes.

This may have resulted in inaccurate tax treatment of your sales under the VAT on eCommerce legislation (effective 1 January 2021 in UK). We leveraged a combination of automated means and expert human review to identify this issue and make this decision. We took this action in accordance with the Amazon Business Solution Agreement:

https://sellercentral-europe.amazon.com/help/hub/reference/external/G201190440

and the APUK Agreement:

https://sellercentral-europe.amazon.com/help/hub/reference/G201190400

What actions do I need to take?

You will need to pay the VAT amount to Amazon for the historical unpaid VAT for the sales of goods delivered to customers in the UK on all sales from 1 January 2021, which fall under the UK VAT on eCommerce legislation. We will send you additional information regarding next steps, including payment options.

You can continue to sell, but your Amazon sales proceeds will remain temporarily ineligible for disbursement and any FBA inventory blocked from removal from this account, and any related accounts, until any UK VAT owed is paid to Amazon. Additionally, within 10 days we will begin to collect and remit VAT taxes on your future sales for goods delivered to UK customers.

Has there been an error?

if you wish to appeal this decision, reply to this email. You may be required to provide additional information and documents during an appeal process, which we will communicate to you via email.

We’re here to help

For more information, go to "UK VOEC: Determination of Establishment":

https://sellercentral.amazon.co.uk/gc/vat-education/voec-uk-establishment?ref=DR_kyc_ukhp

If you have additional questions and wish to speak to an Account Health specialist, go to "Contact Us" on your Account Health page:

https://sellercentral-europe.amazon.com/performance/dashboard?ref=DR_kyc_ahd-cus

Amazon Services Europe"

Hi @Seller_Huz6FT08OxHAR

The most recent update on the Account Health Dashboard (AHD) says: "Your disbursements are on temporary hold. Your disbursements of part or all of your Amazon sales proceeds are being temporarily withheld as we have detected your business has not met UK business establishment requirements. Please submit the required documents to verify establishment."

Status: Our evaluation is complete.

We are UK based establishment. We sell goods on Amazon UK website. Amazon is claiming that HMRC is giving them a notification that we are not UK based establishment. We have contacted HMRC and HMRC provided us written confirmation with our address mentioned in the UK but still amazon is not accepting. We have provided more than 20 documents including director and business bank statements, storage rent receipts etc.

We are very desperate to make payments to our suppliers and staff since our disbursement is on hold.

Please help us to get this sorted.