Hi,

I hope someone can help me on this forum as I have tried everything I could to explain my issue to the seller support team but they are too ignorant to help sellers.

I am a UK resident and tried to open a new seller account on amazon Uk seller central on the following link:

When I click on start selling it redirects me to the following link which seem to be amazon global/US/Canada seller central link.

https://sellercentral.amazon.com/ap/signin?openid.return_to=https%3A%2F%2Fsellercentral.amazon.com%2Fsw%2FGREX%2FSignUp%2Fstep%2FAgreements%3Fpassthrough%2Faccount%3Db2b_fba_soa%26passthrough%2FsuperSource%3DOAR%26passthrough%2FmarketplaceID%3DA1F83G8C2ARO7P%26passthrough%2Fld%3DAZUKSOAFooter_UA%26productTier%3DFBA%3AB2B%3ASILVER%26productType%3DFulfillmentByAmazon%3ASellingToBusinesses%3ASellOnAmazon%26marketplaceId%3DA1F83G8C2ARO7P%26forceGrex%3Dtrue%26language%3Den_US%26redirectAP%3D1&openid.identity=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.assoc_handle=amzn_sw_signup_us&openid.mode=checkid_setup&language=en_US&openid.claimed_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&ssoResponse=eyJ6aXAiOiJERUYiLCJlbmMiOiJBMjU2R0NNIiwiYWxnIjoiQTI1NktXIn0.3fcJGpp9yg4KgxUBUmf_UcSb_BnGQManStYacfRlNfqjg-1MDCM4CQ.bBCSYuf7uqjNuPWj.RYw3z5x5_TQqRutoVAhms6vSNZDS8ucjkv6HtuB0dCLswBxxZf44U0wO1gqg6sGps7TWV1ZZHFNWRN0RRreepPYiMxnlRbmrp-iuYNoYZ3Hr_VPUH9tRTBDYD8dSIwyqed0x7JdI3MEASF1e7DU-pup-QB_9zAUfY7V4UPiSXJDtDnO6GDwCcUKG98f6xVHllV1vyDKob2LOmOwtAFp9uE71WpDfLRTbRMO-uQYN9qmAQYntrhhGsqw7mw3YgX84xxr2dg.MEtUaPcj54EmCOWY4tB-sg

I have tried to use different browsers/cleared history, cookies of my browser but it does not help. After trying several times I finally started registration on amazon.com registration link mentioned above. While registering, it asks for the business address and I selected Unitedkingdom. I have a valid bank account in United Kingdom and all rest of the documents required to open a seller account on Amazon UK. When I upload these documents my verification fails as amazon thinks that I am trying to register an account on USA seller central. I received an email stating that as you are not a resident of Canada, US, Mexico so we cannot complete the registration process. Verification failed. Now I have no way to contact the amazon.co.uk seller support team. Whenever I open a case for help it lands on amazon.com page. I have never opened a seller account on amazon before and this is the first time.

No matter what I do, it takes me to the verification page on

https://sellercentral.amazon.com/sw/GREX/SIVInfo/step/VerificationInProgress

It doesn’t allow me to contact amazon European seller services. For example if I open the following link:

https://services.amazon.co.uk/services/sell-online/contact-us.html?ref=UK_HP_CB

It asks me if I am an existing seller on amazon ?

If I click yes it takes me to the following verification page:

https://sellercentral.amazon.com/sw/GREX/SIVInfo/step/VerificationInProgress

If I click No I am not an exiting seller, it takes me to an enquiry form which is not appropriate for this query.

If I click contact seller support it takes me to amazon.com seller support team. In short I have no way to contact amazon European services.

Can someone help me please

Thanks
-Maria