Easter 2024 SFP Delivery dates
First job this morningI have opened 3 messages from buyers wanting to cancel orders due to missed delivery dates.
When I look a bit closer I see that all order were shipped on time using the buy shipping option with SFP and shipped with DPD as directed by Amazon
The order summary shows: Ship by: Sat, 30 Mar 2024
Deliver by: Sun, 31 Mar 2024, 00:00 GMT to Mon, 1 Apr 2024, 00:59 BST
Guess what?? DPD did not work Sunday or Monday.
I now have 3 brassed off customers and 3 shipping costs that I wont get back based on a delivery date given by Amaozn that was never going to happen.
Nice way to start the week!!
Any thoughts on how to get my shipping costs refunded?
3 replies
Seller_fsSDdjI8sdIjl
The fault, I suspect, is with Amazon not DPD and good luck getting anything back from them. We have 151 late deliveries and counting (compared to 11 in total for the preceding 3 weeks - which includes 2 shipped late)
Julia_Amzn
Hello Sellers,
Please refer to this thread for updates regarding the SFP Easter delivery dates and ongoing weekend pickups issue.
Update regarding the SFP Delivery Dates for the Easter 2024
Thank you,
Julia.
