Multi-channel fulfilment order fees
Hello
I have a question regarding Multi-Channel Fulfilment Order fees. Here is the thing.
I received an email from Amazon UK on 19/10 saying that
"To help you avoid storage fees for unsold products and create room for more productive inventory, we are waiving inventory removal fees for a limited time in UK fulfilment centres.
_Fees will be waived for all removals that are submitted between October 7, 2020, and 11:59 pm (CET) on October 31, 2020. We recommend that you to take action on the following inventory:"
I thought it would be a great idea to tidy up some of my old stock and have it shipped home as the inventory removal fees would be waived.
Since this happened, I have been charged £100 for Multi-channel fulfilment order fees.
Please can someone inform me if there is a link between this £100 fee and the Multi-Channel Fulfilment order? Because if so, why is Amazon sending an email about no fees but then charge the fees. I have tried looking this up on the seller central app without any luck.
Many thanks
4 replies
Seller_BS5lg2keRs2QO
You have confused two different things. MCF is for sending items to buyers who have bought your items away from Amazon’s website - for example your own website, Ebay etc. Amazon then charge you for the shipping.
A removal order is exactly that - either having the items returned to you, or disposed of if you choose that option. That is what is currently free.
Seller_w9UKwtpiJBxhl
Hello Demel
Many thanks for your response, really appreciate it. So am I paying for the shipping as well from Amazon even though I sell via FBA? I do apologise if I’m sounding thick but I have never been charged fees like this before. Is this then something that happens once every year or?
Again, thank you very much for you help.
