Competitor buying as buyer to damage our account
Hi one of the sellers was listing under our registered brand and we complained to amazon against him and he was removed from our listings then he started to take revenge on us and first purchased 3 orders on one name which we refunded and then another 12 on another name which we also refunded and reported him to amazon seller support, managing director and seller performance but he has left 3 negatives for the first 3 orders and doubt will do same for next 12.amazon should discourage and block such activity.any suggestions please
0 replies
Seller_EJIX7rqDNQJi2
Unfortunately, Amazon rarely acts on reports from sellers complaining about each other, especially if the fight is mutual.
You made Amazon remove the competitor from your listing and he is now placing orders from your store.
Unless the orders are being placed directly using his buyer-seller account, Amazon won’t do anything.
Seller_MY9Q2p66Nnd6z
I do find it crazy that a professional company like Amazon allows this to happen.
Its important to keep a record of all evidence as I am sure that the seller is breaking Amazon policies and they risk getting suspended.
Have you used the Report a violation tool?
Seller_GqDMHIQf7BNbv
this is really unbelievable what happened now.atleast i have seen it first time dealing with amazon.i called up the seller support and they didnt ask anything else but said which feedback do you want to remove whats the order id and i said they are 3 and she took all the order ids from me and she didnt ask anything but i started to explain why do i want them to be removed but she didnt say anything and nor was interested to hear but she said i have removed all feedbacks and i refreshed and yes they were gone though 1 is still there may be takes sometime but if it didnt will call again