Hi,

I'm getting nowhere with Seller Support. My buybox and featured offer has been removed for some reason, my account is healthy and odr is under 1%.

I have checked my performance notification and have not had any notifications.

Any advise on how to fix this issue

Thanks

Hi,

I'm getting nowhere with Seller Support. My buybox and featured offer has been removed for some reason, my account is healthy and odr is under 1%.

I have checked my performance notification and have not had any notifications.

Any advise on how to fix this issue

Thanks

Please help:

• I'm a new seller. My ASIN is B0CTS4LG4M.
• I have a professional selling account (FBA)
• I am brand-registered.
• I have good account health.
• So far, I have always provided great customer service
• My product is original, unique, high quality and authentic
• I have not had any chargebacks on my account
• I do not have any performance notifications.
• My product was selling fine with the buy box for a few weeks.
• A few days ago I lost the buybox / featured offer for no apparent reason.
• I have not changed the price.
• I have recently run a vine campaign - could this have anything to do with it?
• Seller support has been absolutely awful.