LOST BUYBOX NO REASON

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Seller_jXAsYE9bjlkrl

LOST BUYBOX NO REASON

Hi,

I'm getting nowhere with Seller Support. My buybox and featured offer has been removed for some reason, my account is healthy and odr is under 1%.

I have checked my performance notification and have not had any notifications.

Any advise on how to fix this issue

Thanks

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7 replies
Tags:Account Health
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7 replies
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Seller_LrOi5Val3Iifg

Check your prices are competitive.

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Spencer_Amazon

Hello @Seller_jXAsYE9bjlkrl,

We have a thread specifically for Buy Box issues.

Lost Buy Box (Featured Offer) MEGATHREAD

In this thread I ask our sellers to share the ASINs where they lost the Buy Box. I then share these ASINs with the Buy Box team who check for eligibility.

Please be aware, this team does not share the outcome with me. If you want to know if you are eligible or not, you have to open a case with Seller Support.

Here are two articles regarding the Buy Box / Featured Offer.

If you feel you are eligible for the Buy Box, please share your ASINs in the MEGATHREAD.

I am closing this thread as a duplicate.

Regards, Spencer

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