VENDOR DIRECTOR PROBLEM
I OPENED THIS ACCOUNT 5 MONTHS AGO, AMAZON HAS BEEN CLOSING MY ACCOUNT CONTINUOUSLY REQUESTING ADDRESS VERIFICATION FOR THE LAST TWO MONTHS, I OPENED IT WITH A DIFFERENT ADDRESS BUT I AM CURRENTLY AT AN ADDRESS WITH AN INVOICE, I SENT ALL THE DOCUMENTS, EVEN THOUGH MY ACCOUNT IS VERIFIED, AMAZON CONTINUOUSLY CLOSES MY ACCOUNT
5 replies
Seller_MT8rt0A2OpbCx
You do know lower case letters exist, and all capitals is regarded as shouting, also harder to read. I had to put cotton wool in my ears to read this.
Everything must agree on Amazon. If jump in too quickly and have an error, it's very difficult to get back. The first thing is to check all your details on Amazon to make sure everything is perfectly aligned and you have documentation, such as utility bills, HMRC documents etc. which match the details exactly.
It's important to get all your ducks in a row, ideally, before you start.
Seller_QFivb25YBNqBc
If your account was verified and closed, it shows that they found some issues with its details. You need to check all the documents you have and compare them to the information you have already provided to Amazon.
Seller_ZQyopdiwkUHOZ
Just to clarify, have you tried to open two separate accounts, one with each address?
If so, that's the problem. The new account is linked to the first account and since that one hasn't passed verification, the new one is suspended as well.
Could you post the latest notification you received about this?
