Customers not able to buy my stock

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_OGLBWMeZ5mhQL

Customers not able to buy my stock

EAN 5692164428100 is a product produced by me and sent to Amazon FBA, up until a couple of weeks ago all was going smoothly, but now when a customer clicks on my listing another seller is in my buy box, which I understand sometimes can happen, but there is no other option to buy from me, I don’t understand why, and. when I open a case with Amazon they say the listing is active and no problems.
To top it off, I get a e-mail this morning from Amazon asking me to discount my slow selling products. Help please…

63 views
8 replies
Tags:Buy Box, Listings
00
Reply
0 replies
user profile
Seller_lljyzgTxr5fgI

I’ve just searched your product and you are the only seller

00
user profile
Seller_OGLBWMeZ5mhQL

If I had any hair it would all have been pulled out by now, lol. Thinking about getting a outside expert to help me, does anybody know if there is such a person?

00
user profile
Seller_NoMNQDGnEW5Bx

I’m with @Retro_Emporium with what I can see but looking at a couple of other listings DIY lead shop are not prime which might be the difference

10
Follow this discussion to be notified of new activity