Subject: Issue with Product Images on Listing - ASIN: B0CFLF9R3D - Market: UK and DE

Hi ,

I hope this message finds you well.

I’m reaching out regarding my product listing with ASIN: B0CFLF9R3D, which is currently being sold in Germany and the UK. I recently updated the listing with 9 new images. However, I’ve noticed that both the old and new images are now appearing on the product detail page, resulting in a total of 18 images being displayed.

My intention was to replace the old images with the new ones, not to have them combined. Could you please assist in resolving this issue so that only the newly uploaded 9 images are displayed on the product detail page?

I also launched a case with seller support team Case ID: 10126507152, But nothing fixed.

Thank you for your prompt attention to this matter.

Best regards,

Amazon is a good platform, but Amazon's auditors are rubbish. It's been five months since I submitted my information, but the account status page is still "under review"? I sent an email to Jeff Bezos, and the system's reply was basically the same, rubbish. My store is running well, but they say I'm infringing. I provided the trademark authorization letter (paper and electronic versions), but it still doesn't work. I really don't understand if your auditors did it on purpose. The trademark owner didn't complain, and you discovered that I was infringing. I provided the authorization letter, but it still didn't work. Your policy is really a hegemonic regulation. What the hell is this, the auditors are really rubbish.

Hi!

I uploaded my labeling images to the form using the "Bulk Image Upload." Everything is correct, including the order of the images. However, I would prefer not to display my packaging images in the product gallery, but only in the "Safety images and contacts" section. How can I achieve this?