Hello, can anyone share any success with ungating Aveda brand products? I have tried with multiple attempts to ungate this brand, but Amazon continue to decline my applications with no information as to why.

Hi,

I have submitted an ungating request for Lancome and have been denied even though there are plenty of smaller sellers on their listings.

I have purchased the products from an authorised distributor, 10+ units. Is it because there is another product on the invoice?

Could it also be that when I am trying to ungate, the brand name is showing as "Lancôme" and "Lanc\xf4me" and not showing as the proper brand name (Images attached). Do I need to get my supplier to change the name on the invoice to that name and resend the invoice to me?

Amazon has not provided me with an exact reason? Their response is attached in this also.

I have used the same invoice to ungate another brand, However, Lancome seems to get declined.

Case ID: 10529964362

Case ID: 10530396322

Any helps is much appreciated.

Kindest regards,

Sean

Dear Amazon.

I am having issues ungating various products with you recently.

I am needing help with a couple in question which are:

Casio: Case 9920926572 This item keeps being rejected even though the invoice supplied matches everything required by you for a ungate of brand.

Oral B - Case 9920866072 - Again same issue. Keep going around in circles.

Both these invoices are genuine and original and have not been altered in anyway. They are from UK based firms who have provided vat numbers along with company name, address and also mention the product along with the quantity purchased.

I am a experienced seller with over 20,000 units sold in the past year so I am getting a bit frustrated at Amazons strict approach and little information to help deal with each case. Ultimately your holding sales up for my business along with sales money for yourself when a item is sold.

Can you please action this asap.

Thanks.

@Seller_z3k8APxGfbQEK @Seller_mIRnuhdx7l5sN