Whilst I was setting up my Seller account, I got to the stage where I was approving payment information for EU regional accounts. Each one took a small unexpected payment from me. Then without warning the .co.uk tried to take the £30, which was declined due to insufficient funds. This was because all the other EU account took a small payment to check (it's a new account, so I only added enough funds for the £30).
Now I have restricted access to my dashboard.
When I log in, it opens up on a page titled "Invalid Charge Method". Below this is a button to view and update the charge method. When I click on this it says the page is not available. I have cleared cache, tried several browsers including incognito and the same things happens. Basically the system is not allowing me to update the payment information.
I managed to speak to Amazon .co.uk through a case I raised (with difficulty) I don't have access via the dashboard. They have told me that they cannot help as I need to update the card information. I have told them, that is the issue, I cannot get into the page to update the information.
I seem to be going round in circles and no one is helping me.
Please can someone help me?
