Sales not updating again?

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Seller_JFZEG6DwFzRGE

Sales not updating again?

This happened the other day and seems to be happening again - the sales summary is currently sitting at £0.00 although we’ve definitely made sales today.

Same with others?

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Seller_BvO7HaP1GXk5I

Same here :frowning: We’ve also had sales but sales summary stuck on zero.

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Seller_zSbTCA94WTB7g

Amazon don’t seem to say on their homepage anymore if there is a technical issue. It used to be the case that they would show this in notifications. What I don’t understand is why they don’t appear to have a test environment and push changes or fixes live so that the customer doesn’t see these issues.

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Seller_1oL9i1sb7Q0Nf

Definitely happening, but orders still coming through. It’s definitely hitting Germany and France too, as I’ve had orders there within the last hour but still showing £0/€0.

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Seller_SJp2H4UDRsBsZ

Yes same here - its the second time this week. Seller support are being their usual unhelpful selves!

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Seller_IZMia0ASJ6cAm

Sales not updating on desktop but i have an amazon seller app on my phone and i can see the sales when looking on it. The sales are not showing up on the home page of the app but when i look ‘manage orders’ on the app i can see them there.

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Seller_HNAfOHmB0ft30

What is going on behind the scenes? I assume they have a reoccurring bug but it seems these days that it’s always something.

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Seller_JFZEG6DwFzRGE

Still no update on our end - quite weird considering a fix was rolled out relatively fast the other day when the same problem occurred.

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Seller_Rds42gzScDQFa

Same here… 20 Characters

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Seller_uhYC3rYEJ4Rt7

same with me too. im away on holiday and in holiday mode. not seeing any sales is very worrying but have loads of pending stacking up today and a few completed. all through FBA while in holiday mode.
hope this gets sorted out as it just worries me and will ruin my evening while at dinner with family.

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Seller_rdA3wVZwf0Ya5

Same issue , sales not updating

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