How to Deactivate UK Marketplace and Sell Only On US Marketplace
I want to sell only on US marketplace but I mistakenly signup as individual on UK marketplace now amazon ask me to provide legal entity LTD information . I just want to sell on US marketplace with my LLC.My Us account also has been deactivated . Please help how can I just deactivate/close my UK marketplace.
10 replies
Seller_7VbclcPFFRTnc
Unfortunately you cannot close a deactivated account
You’ll need to provide what they requested and put holiday settings on
Why did you open a UK account out of interest ?
Where are you based
Abella_AMZ
Hello @fixity ,
I’m Abella from Amazon, here to assist you.
Going through your post I understand that you have concerns with closing your selling account.
@The_Little_Shop Thank you for your inputs.
I regret informing you that your account is currently in an inactive status which cannot be closed/terminated.
To understand on how to close an account, please go through our help pages here
You will need to update your information if you would like to close your account, as we are unable to close an account without verifying your identity information.
If you would like to do this, then please consider the below points as a requirement for the documents before a submission:
- Should be valid (not expired, revoked, or closed)
- Be high-quality, in color, and unobstructed (not angled, blurry, or cropped)
- Show the full page , its should not be a screenshot
- Display matching information (such as your ID number or name) that you use to register to sell on Amazon
- Be scanned images, or a photo taken from your mobile device’s camera (no screenshots)
- Display the full document (front and back, if applicable)
- Be less than 10MB in size
- Be in one of these formats: gif, png, jpg, pdf, and docx.
- Do not include special characters in the file name (examples: $, &, or #)
- Be authentic and unaltered.
To Know more about Verification Process please click here.
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Hope this helps!
Regards,
Abella.
Seller_OzNi7bpdncfnX
Hello @fixity,
This is Wade from Amazon here to assist you today.
Thank you for providing insight into your current account status.
The post in this thread indicates that you have concerns regarding verification process
Amazon may perform identity checks to confirm your business belongs and operates from this address. If we are unable to verify your business address, this could lead to your account until they verify your details.When you are registering to begin your selling journey, it is requested to show proof of your own selling account store having its own integrity. To show that your store is adequately prepared to begin, we require documentation to verify the business and identity.
I suggest you to please check the same page if there is any information which shows pending to complete the verification process.
If you have more questions about our seller verification, please go through a video to understand registration process of an Amazon selling account.
Kindly post in the same thread if you need more assistance we’d be more than happy to assist you
Regards,
Wade.
Seller_OzNi7bpdncfnX
Hello @fixity,
This is Wade from Amazon here to assist.
I understand that you have still not been able to appeal this deactivation.
I’d request you to share your performance notification email which you have received from Amazon right after you’ve submitted utility bill, with which we can analyze and help you with further information.
Feel free to share additional information to continue to receive tailored support from the forums community regarding your account.
Regards,
Wade.
Seller_NoMNQDGnEW5Bx
Have you added a credit card that meets the requirements? Not prepaid, been used in a shop, got credit on it. ?
And your utility bill, does the name and address match exactly to what you’ve entered into amazon?
