Can anyone recommend a courier? Hermes breaking my products!

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Seller_uHCvdTf6oc5op

Can anyone recommend a courier? Hermes breaking my products!

Hi everyone,

Can anyone recommend a good courier who doesn’t constantly break things, despite me spending a fortune on packing materials to try and prevent this? I have been using Hermes. Some of my products contain glass and ceramic, and the breakage rate has been about 50% recently! Unacceptable, but Hermes will not let you claim for Ceramics! How convenient!

Many thanks

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Seller_bdSdLjti4IugQ

Hi give a gift can I ask you how your packing the items? I’m shocked how many people use things like bubble wrap to protect these items. I use to do car boot type items and we use to sell a lot of china and glass and always used Hermes due to them being bulk items and Hermes being low cost and I think we only ever had 1 item break…

Don’t worry about using bubble wrap and things like that as it does very little to protect the item. If you try like Kite Packaging, get a decent double walled cardboard box or a general size that works for most of your items. Next buy Chip Shop Style paper. Take your item and put a general protection on it, i.e in a poly bag or a thin layer of bubble wrap if you wish… Fill the bottom of the box with your chip shop style paper so it’s at least 5+ cm in the bottom of the box. Place your item in the centre of the box and fill the sides with the paper and then finally the top of the box. You want to screw the paper up like balls and make sure its tight… The most important thing is that you’ve got at least 5cm+ on the bottom of the box, top and sides in each direction. Tape the box up and now shake the thing like made… you shouldn’t here anything moving… You basically want the item in the middle not touching the sides because Hermes (like most couriers) will throw this box at some point… and when this happens the sides get impacted and if the item is touching the side of the box or it moves it will break… Hope that helps…

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Seller_YkcmMaRQOX2Uc

I use ipostparcels.com - similar pricing to Hermes, but next day, delivery window, and part of DHL. Never had a problem. The one time a delivery should have been before 12 and it turned up at 12:15 I was refunded the difference in cost as soon as I raised it.

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