I am seeking guidance regarding a policy warning I received related to ASIN variations. I’ve already submitted two appeals to Amazon with detailed explanations and corrective actions, but they were both rejected. The response I received did not clarify the exact nature of the violation, making it challenging to address the root cause and submit an effective appeal.
Here is the warning email I received:
Subject: Policy Warning – ASIN Variation Violation
We have detected a policy violation that impacts your account health. If left unaddressed, it may lead to account deactivation.
Why did this happen?
You created one or more ASIN variations that violate our ASIN Creation policies. Selling partners may not:
• Change the product’s detail page (parent or child) to become fundamentally different from the original product listed.
• Change the parent product’s detail page so it does not match the children.
• Add incorrect child variations that are not true variations of the parent product.
• Add multi-pack variations that are not manufacturer-created to an already existing parent.
Here are examples of your listings that do not comply with this policy:
Parent ASIN: B0DMTX39VL
Removed ASIN:
Inconsistent Child Variation: B0D48BJNGQ, B0D48B1CZY, B0D46DM946, B0D486RCV7, B0D486N5JY, B0D488W1NR, B0D7TSL675, B0D7SY6LF2, B0D7TV9Y4W, B0D488M4R1, B0D468QK7N
I have reviewed Amazon’s ASIN Creation and Variation policies thoroughly, but I am still unclear on the following points:
1. Exact Policy Violation: The warning is ambiguous, and I do not understand which specific aspect of the ASIN creation or variation policy I violated.
2. How to Properly Address the Warning: I have taken corrective measures such as reviewing and adjusting variations, but I am unsure if these actions fully address the issue.
3. Next Steps: What additional evidence or information should I provide in the appeal to clarify my compliance and resolve this issue?
4. Should I create a new parent ASIN to unify all the Child ASINs that were unlinked from the parent ASIN eliminated for the warning?
The ambiguity in the warning has made it difficult for me to understand the main issue. I want to ensure I address this properly and avoid further impact on my account health.
If anyone in the community has faced a similar situation or has insights into how to navigate this issue effectively, your help would be greatly appreciated.
Thank you in advance for your support and guidance!