I’m curious to know if other sellers have seen a big increase in return rates from Buyers on Amazon?

Same products sold on both websites

Amazon Return rate 22%

eBay Return Rate 6%

Returns have increased significantly with the prepaid returns label lots of customers buy multiple items, keep one item, and send the rest back using the prepaid returns label which they would not do if they had to pay for returns.

Does anybody think over the last 2 years the amount of returns has got a bit out of control people are sending stuff back more than ever as amazon are making it so easy with return labels and pick ups from home ect all paid for by the sellers?

How are people trying to reduce this we have had to employ extra people just to deal with the amazon returns.

We are not selling items thats high return rate like clothing,We send FBM and FBA

FBA returns are higher than FBM and you dont really get to see the data to why been retruned/refunded

Hi,

I've been VAT registered for the past 6 months, and i use Xero for my VAT and also have an accountant, i'm looking for a 3rd party software that integrate with Xero that can pull everything in from Amazon to make it quicker and easier, i know there's lots of different software that can, but what im specifically looking for is software than can seperate childs clothings to adults clothing because childs clothing is 0% rated VAT where as adults is 20% VAT. Does anyone have any advice on this? i know there's quite a few sellers who do clothing here.

All my childrens clothing have 'Kids' in the SKU's so there must be some software that i can select anything with Kids in the SKU is 0% VAT rated, the way ive been doing this so far is going Business Reports > Sales By Asin and generating the Excel data then finding the total of the Kids Clothing Sales and then the Adults Clothing sales, this is the only way me and my accountant could figure out how to seperate Kids & Adults clothing with all the reports that Amazon give, yet i do know that me doing it this way for sales isn't 100% accurate is it? But im not sure theres any other way. How is everybody else recording Kids / Adults t-shirts for VAT ?

Thanks!