Cat approval for toys

hi, hope all is well with everyone. im a new seller and im stuck on getting approval on toys category. i have provided amazon with everything they need to still get a reply saying…

Product Packaging Picture:

– The images provided do not meet the EU labelling guidelines, which state that the label must contain the business name and address of the manufacturer. Provide product images that meet this requirement.
[OR]
– The images provided do not meet the EU labelling guidelines, which state that the address on the label must be that of an EEA country. Provide product images that meet this requirement.

i have printed details on my label saying imported ** my company name , zip code, city also showing my manufactures full company name and address.

can anyone advise me where im going wrong here please?