I lost my brand approval without any reason
I lost my brand approval on November 1st without any reason or notification. I was originally approved months ago. It was FBA. I’ve delivered over 1000 orders in few months. I didn’t make a single mistake on my account. I was answering to customers and providing invoices on time. I had great feedback overall. And one night my brand approval was gone like that. No warning, no signs, nothing. Now it’s been more than a month since i’ve been trying to get it back. I have the necesssary documents, authorization letter, invoices from my supplier and supplier’s supplier. Every time i apply, i get rejected. Also without any reason.
I get this answer after every application.
"I understand you contacted us regarding your application to sell xxxxxx products.
We reviewed your application and determined that you are not eligible to sell xxxxxx products. We evaluated the information you provided, but it did not pass our review. This decision doesn’t necessarily reflect poorly on you or your seller account. We take a number of factors into consideration.
We know that this is not what you hoped for, and we’re sorry for any disappointment. We took this action to ensure the mutual success of our sellers and buyers on our site.
We appreciate your interest in selling xxxxxx products. We value your participation and hope that you will continue to sell on Amazon. We appreciate your understanding."
They explain absolutely nothing on this mail. I have no idea why did i get rejected or why i lost my approval in the first place. Now what should i do? There just a few people selling this product on Amazon and everyone knows eachother personally and buys from the same supplier. Nothing happened to them and it’s just me who lost his approval. Please enlighten me.
0 replies
Seller_BS5lg2keRs2QO
Were you dropping the price below any agreement or doing anything else that the supplier may take umbrage with?
Seller_BS5lg2keRs2QO
I can’t offer any direct help, but it seems crazy to me that there are multiple sellers selling the same exact products each on their own listing with a different EAN provided by the brand itself.
Seller_7VbclcPFFRTnc
just had a peek at one of the other sellers - registered with CH the same week as you and they too have no UK VAT number (also resident in Turkey)
You will both need to register and hopefully you have put aside some funds to cover it
Seller_WIndmNYDp7rQF
To Acorsa UK
You Have To Be VAT Registered or
- Amazon will ban you
- HMRC will take legal action against you.
And stop playing ignorant and play fair like all us other sellers that pay vat.
Seller_WIndmNYDp7rQF
By posting that they dont pay VAT here Amazon UK has probably already started looking at there accounts.
Can you imagine how much more we could profit if us sellers did not have to pay VAT!!
Seller_mbIkluVdnTyII
Take the advice on VAT. You will have a much much much much much bigger problem than the one you have now.
Regardless of whether you have made a sale or not, and you being a non resident, the moment your goods touch UK soil, you have made what is called a ‘taxable supply’. Your VAT obligation begins then and there.
If your accountant has told you not to register for VAT, or if he does not genuinely know about these rules, then you have another problem at hand. Don’t just consider changing your accountant. Change your accountant, right away.
