Amazon deactivated account for a listing not in my inventory.
Amazon deactivated account for a listing which was not in my inventory its been nearly a month now I have removed most of my stock from FBA, there's still some stock in reserve status which I don't know how to remove.
Spoke to customer support many times all I want them to do is check why a listing which was not in my inventory was removed from the catalogue causing my account to be deactivated.
Keep getting the same generic response every time, how I should provide evidence why I have violated the policy ! when the listing was not in my inventory, I have sold items on many platforms but have never faced such bad customer support.
2 replies
Ash_AMZ
Hello @Seller_9tce3iYitxsAW,
Ash here to assist. It has been understood that you need help with your account reactivation.
Did you get any recent deactivation notification? If yes, kindly share it on this thread for better assistance.
To find out the deactivation notification please follow the below steps :-
Please click on the Menu bar - Performance - Performance notifications.
Please don't hesitate to contact us on seller forums. The forums community and I, are here to assist with your concerns.
Regards,
Ash.
