Seller_yLXrlSBP2BPQr
Cannot send a message to a buyer "opting out"
I wonder if someone can help i have just had a return from Royal Mail for a customer
This order was in March 2020
They have opted out for messaging
So i cannot send them a message to explain what has happened
Thanks
Tags:Royal Mail
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0 replies
Seller_xUKHc5xSYJmI4
Hi
Try (IMPORTANT) in the header then your message
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Seller_f5cnodyVjLD4S
There is always an option to send a message when refunding. (that is if an a-z or refund hasn’t been made already.)
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Seller_yLXrlSBP2BPQr
I sent a option in messaging for refunding/replacing but that bounced back aswell
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