Hi sellers,
My account was recently suspended, and after reviewing two emails from Amazon, I discovered that the issue was related to Amazon's Intellectual Property Policy. The second email specified that my account was deactivated in accordance with section 3 of Amazon's Business Solutions Agreement. The cause was the following listing:
ASIN: B0CRHW46LQ
Brand: JUJUTSU KAISEN
Link to the listing: https://www.amazon.fr/EZVALO-D%C3%A9tecteur-Mouvement-d%C3%89clairage-Rechargeable/dp/B0CRHW46LQ/ref=sr_1_fkmr0_1?crid=1XRBAPIHH5VK8&dib=eyJ2IjoiMSJ9.WBxCUIIEG8it-_24MMVCUnpUADlhebiWTAyp7LoWF5pGqMIdOyADt920UDgySf1xx4aoF8IHhF4MEQM5YmxPNEU0qSHyPR2cvQFl3ioXrkc.lwuPicxV2m_1ykaO85G94-9eSOQS3Ma3Iy3btvzOz2c&dib_tag=se&keywords=B0CRHW46LQ&qid=1717712363&sprefix=b0crhw46lq%2Caps%2C200&sr=8-1-fkmr0&th=1.
I submitted two appeals addressing this and providing clarification. One appeal was rejected, and I am currently awaiting the response to the second one. I believe my account was deactivated in error. The listing in question was placed in the buybox, which allows any seller to set their price on the existing listing. There were no restrictions or Intellectual Property issues associated with this listing at the time it was created, as far as I know.
I had been on the buybox listing for 3-4 months without any issues. I never received any contact from the original seller, and nothing happened until recently, which leads me to believe this was an error. If I had been violating any of Amazon's policies, it would have affected other similar listings I have with similar names and using brand names such as JUJUTSU KAISEN. Should I remove every listing related to that brand? (For those who don't know, it's the name of a Japanese anime.)
Has anyone else experienced a similar problem? If so, how did you resolve it?
Thank you for your assistance.