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Seller_jlbVlNdPRRxsF

Contact sellers support

hello i am a new seller on amazon my account is active but i can’t list items to sell on amazon each time i try to list an item i get this error message.
Problem with your Seller Account

You’re currently unable to add or edit listings because either the credit card on file is invalid or the credit card is in the process of validating, which could take up to 24 hours. Please ensure that you have a valid credit card uploaded in Account Settings.

Return to your Seller Account

when i try to get amazon to call me i get this error message
Sorry unable to process your request. Please retry
Please i need help

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22 replies
Tags:Credit card
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Seller_7VbclcPFFRTnc

have you added a card to your account ? (settings - account info - charge method)
have you waited the 24 hours since adding the card ?

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Seller_DROodOAYHftnc

Are you on the Professional Selling Plan ? - pay the £30 a month fee ? - if not you cannot use call back.

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Seller_7VbclcPFFRTnc

just to check as well - how long ago did you register and have you uploaded all your ID - UTR or Ltd Company Docs ?

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