I am writing to seek assistance regarding my Amazon Seller Account, which is registered under my business based in the United Kingdom. My account currently provides access to various marketplaces, including Europe and North America. However, I had previously terminated access to the U.S. market and now wish to regain access and resume selling in this marketplace.

To address this, I attempted to create a separate Amazon U.S. seller account using a different email under the same business entity as my UK seller account. Unfortunately, the registration process was unsuccessful.

I also tried registering through the global seller portal, but I repeatedly encountered an error message, which I suspect may be related to my prior termination of access to the U.S. market.

Additionally, I have been unable to get in touch with U.S. support through my current account for further assistance.

Good Morning,

I am writing to request your urgent assistance regarding a critical issue with my Amazon Seller Account. This is an ongoing issue for over 2 weeks. The problem has severely impacted my ability to manage my business during this busy period.

Recently, I sought assistance to convert my business account back to a standard account. During a live chat, an Amazon associate assured me that this change would not affect my seller account. Based on this guidance, I proceeded as advised. However, I am now unable to log in to my seller account, receiving an error stating that the associated email does not exist.

This issue is pressing as I currently have pending orders requiring immediate updates. Below are details of one such order to confirm my recent account activity:

Business Name: Minako Online

Marketplace: United Kingdom

I have previously reached out regarding this matter under [CASE 10622583332] and provided prompt responses to your team on three separate occasions. Despite this, I recently received a message stating that the case will be closed due to a lack of response. I noticed that the email I have been responding to is notification only which makes it even more frustrating.

The most recent guidance provided to me was to create another seller account in order to access Seller Central. The lack of resolution and incorrect guidance provided has caused significant disruption to my operations. I kindly request immediate action to restore access to my seller account. Please let me know if additional details are required to expedite this process.

Dear Amazon Support,

I am writing to express my concern regarding VAT deductions (FBA and referral fees) applied to my account, I am uk base seller I am not VAT-registered, and I was unaware of the rules when these fees were deducted.

Could you please review my account and check data before from 1st August 2024(before new rules)? I kindly request a refund for charges before from the new rules were applied(1st Aug 2024)