The UPS collection code i have accepted charges for on amazon is still requiring me to pay on UPS website

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Seller_0k4MC7yVypqMp

The UPS collection code i have accepted charges for on amazon is still requiring me to pay on UPS website

Hi everyone,

The UPS collection code i have accepted charges for on amazon is still requiring me to pay on UPS website, anyone else had this issue or know what to do?

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Seller_fuhUrP01GaZDS

This just came up for us, it happened before. We just used a tracking number we used last week and it goes through with no charges

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Seller_KM2No8jybV32S

Is this a policy, is it a glitch?

No one knows as once again Amazon is not communicating anything at all to sellers.

I imagine thousands of people a day are getting this and yet once again the all wise Amazon sits in silence.

If it’s anything like the prime filter glitch/policy dating back to April we can expect a long wait for clarity.

The company once again demonstrates it is not fit to be running the platform it has created. I don’t object to being charged, I object to not knowing what’s going on and getting through to a call centre or chat bot that tells me there is no problem.

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Seller_qzZOZZ6dIjGZw

Any updates on this yet?
Did anyone hear from Amazon?

I tried seller support and got the usual unhelpful response.

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Seller_KM2No8jybV32S

Something, I presume, along the lines of
“there’s no rain today in the Philippines, don’t ever let a driver leave again without scanning a parcel or we might suspend you”

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Seller_lzqI5sKRW8Fqu

just gotthis as well so im not sending parcel till i figure out what to do, and its sunday so no customer service at ups, thats fine one day extra wont hurt, its just annoying, thought i had been hacked as it had just asked me to change my password

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