supressed item search due to image?
0 replies
Seller_hOZNPw7G8FIjl
As Amazon have said it is because it contains words/logos which is not allowed.
As a main image it is confusing having 3 images - the main image should only be one image with no words/logos. "Optimal PC" should be removed for a start
Seller_ZJhFeE3tNKzfh
You probably should read the Image Guidelines. I don't think I've ever seen an image break so many main image rules.
Main product images
We call the first image on the detail page the “main product image”. This image is also shown to customers in search results
Your main product image must:
- Accurately represent the product as a realistic, professional quality image and not be a placeholder.
- Have a pure white background (RGB colour values: 255, 255, 255). This allows us to create a consistent shopping experience for customers across search and product detail pages.
- Show the product as 85% of the image.
- Text, logos, borders, colour blocks, watermarks or other graphics over the top of a product or in the background Products with multiple pieces must be relative in size, with no one piece enlarged.
- Show the entire product within the frame of the image, not cutting off any part.
- Not show accessories that aren’t included with purchase or any props that might confuse the customer.
- Only show the product once in the image, for example, front only and not both the front and the back in the same image.
- Show only one unit of the product and any accessories that are included in the purchase. For multipacks or assortments, see further guidance in the “Product category” section.
- Not include packaging, unless it’s an important product feature, for example, a carrying case or gift basket may be included.
- Not show any part of a mannequin, regardless of the mannequin’s appearance. This includes being clear, solid-colour, flesh-toned, framework or on a hanger.
- Show a single shoe, facing left, at a 45-degree angle (applies to all footwear).
- Show clothing accessories or multipacks flat with no model.
- Be on a model if it is clothing in adult sizes. The model must be standing, not sitting, kneeling, leaning or lying down. However, we encourage representing various physical mobilities and models who use assistive technology, such as wheelchairs and prosthetics.
Simon_Amazon
Hello @Seller_QImp76SqdrJ8n,
Here Simon from Amazon.
Thanks for posting on the Forums and thanks to @Seller_hOZNPw7G8FIjland @Seller_ZJhFeE3tNKzfhfor the useful insights.
Please let us know if you are able to reactivate your listing following the advises your fellow sellers have provided.
Best,
Simon