Amazon used to be fairly safe to sell but since ebay changed their rules to protect sellers on ebay against scammers if tracking shows the item delivered the buyer cannot put in a money back claim.

The scammers have moved to Amazon as even if you use a tracked service and get a picture of the item delivered if the buyer says its not arrived and open an AtoZ claim Amazon refund them in full.

This is rife now I'm.getting 2 a week at least it's making my choice to continue selling on Amazon a difficult one.

You appeal but they just refuse the appeal

Is there any protection for us sellers?

I have been targeted recently by scammers, ordering from a random name and address and putting other addresses for delivery.

After delivery confirmation with a photo, they go through AZ guarantee and claim nothing was delivered with the same excuse I was out of town and cannot find it I want a refund, Amazon investigated and awarded the rebate with the excuse it was delivered but this will not affect my defect rate!

I appeal, they have all been upheld and in favour of the scammers, I have reported accounts through buyer messages, other than that, I do not know what else to do.

It is not a nice feeling and affects my business, any other advice or tips?

discussion.Amazon have become a joke scammers have found out they can get delivery even with proof and pictures signature etc but if they put in am AtoZ claim Amazon just refund them from the sellers money.

Even if you appeal you have no chance.

Then if you say I purchased the courier through you they won't di a claim for loss they say talk to the courier. The courier says talk to Amazon.

Complete waste of time costing me hundreds of £