DHL Pallet charges

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
Country changed
user profile
Seller_xZ3gVL65wYqrv

DHL Pallet charges

Hi, We are selling on Amazon.de and are storing and shipping our products with a 3PL. On their latest invoice they are charging us an additional 76 euros, when we have queried this charge they state that it’s:
“for For pallet shipments, Amazon Germany requires a delivery slot to be booked with the carrier before delivery. DHL charges for that service.”

I have tried to look this up on the DHL website, and can find no information about it, it seems an excessive charge for booking 1 x pallet. I am querying it with the 3PL and have asked for proof of this charge, it would be helpful to know if anyone else come across this?

Thanks

22 views
1 reply
Tags:Royal Mail, Shipping
00
Reply
0 replies
user profile
Seller_esvgLzKXw2YAl

All the carriers have some sort of extra charge for delivering to Amazon.
I’ll admit, it’s not usually as much as that, but I don’t send abroad.
Maybe try looking for quotes elsewhere?

00
Follow this discussion to be notified of new activity