Buyer wants to return after 1 month due to finding better price
I have a return request after 1 month. Reason is buyer found better price. Do i have to accept?
0 replies
Seller_ZrQt8Lko8zuBj
If the return window has not expired yet, yes, you have to accept.
Seller_DROodOAYHftnc
Yes, you do have to accept the return request.
It might be worth pointing out to the buyer that in line with Amazon’s return refund policy he is responsible for the cost of the return postage.
That might negate the saving, and often decide not to return.
Seller_qZO3ZCjoBXEeL
Further to @JillyB1’s posting.
Dear XX,
Thank you for your message. You are welcome to return item AB to us for a refund. Please be aware that you are responsible for the cost of the return shipping and that goods must be returned in an unused and saleable condition in order to qualify for a full refund.
We reserve the right in accordance Amazon policy to make a deduction from any refund for goods that show signs of use or that are missing any packaging or accessories.
Thank you.
Seller_DROodOAYHftnc
The important thing, as mentioned, is to reiterate that this is in line with Amazon’s policy.
