Hello,

I am reaching out regarding an issue with my seller account. I am unable to change the primary contact name under the Business Information section, and as a result, I am unable to verify my bank account.

I have attempted to contact Seller Support through all available channels, but I consistently receive automated responses that do not address my specific issue. This is preventing me from completing my account setup and operating my business effectively on your platform.

I kindly ask that this matter be escalated to a team member who can assist in resolving it. Please let me know what steps I can take to update the primary contact name and verify my bank account.

I just got email on 5.Feb. noticed me that my account now is active, but why today when I entered and found out again de-active...

the bank account, told me verification is successfully done, but why today again saying my bank account needs to be verified...

Amazon, what's wrong with you!!!!!

Hallo,

I am writing to seek assistance with an issue I am encountering related to the payment verification process for my Amazon seller account. Despite providing my credit card and bank account details, my payment method has not yet been approved.

Amazon attempted to authorize a charge of 1 Euro from my account to verify the payment method. However, this amount is displayed as "-1 Euro" in my account, and the charge has not been processed. My bank has confirmed that there are no issues on their end and that the problem is likely with Amazon's processing.

Could you please assist me in resolving this issue as soon as possible? I would appreciate any guidance or steps I need to follow to complete the verification process successfully.

Thank you for your assistance.

Best regards,