URGENT HELP NEEDED, ACCOUNT DEACTIVATED AFTER UTILITY BILL VERIFICATION.
I have been running an account for last approximately one year. Recently i signed up for EU marketplace and amazon asked for utlity bill which i provided. There is little Space Gap difference in Address on Utility Bill in two words and everything is same. Without any notice, amazon deactivated my account. Now i can't create case to contact the customer support. I submitted all the genuine supported doucments "Bank Statement, Passport ID and Utility bill" for verfication but rejected. I've struggled to communicate with the right department/person to address this situation
Any help would be appreciated!
Regards
1 reply
Seller_rI7BZIczK8iAC
You need a utility bill that matches EXACTLY your "Legal Entity" and "Official Registered address" in your account settings. Go to the provider and make remove this "little Space Gap" and then send it again.